Is Zalando a good company to work for?

Zalando has an overall rating of 3.6 out of 5, based on over 3,398 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 66% of employees would recommend working at Zalando to a friend and 53% have a positive outlook for the business. The best reviews about Zalando have been left by employees working as Senior Product Manager , Working Student and Werkstudent .

Does Zalando pay their employees well?

According to anonymously submitted Glassdoor reviews, Zalando employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Zalando. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Zalando?

66% of Zalando employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Zalando 3.8 out of 5 for work life balance, 3.6 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Zalando?

Software Engineer (191) , Senior Software Engineer (109) , Customer Care Specialist (45) , Project Manager (45) , Product Manager (42) , Senior Product Manager (41) , Working Student (35) , Senior Manager (33) , Buyer (30) , Assistant Buyer (29) , Customer Service Representative (25) , Assistant Merchandise Planner (24) , Data Scientist (24) , Applied Scientist (23) , Team Lead (23)

What are the pros of working at Zalando according to real employee reviews?

"Colleagues are nice and mostly helpful." ((in 208 reviews)); "People are nice and friendly" ((in 165 reviews)); "great people and teams are joyful to work with" ((in 131 reviews)); "Great culture and ambient; the relationship between teams is interesting; work peace is slow but steady." ((in 129 reviews)); "Good benefits and infra facilities" ((in 78 reviews))

What are the cons of working at Zalando according to real employee reviews?

"Poor management and difficult to work across teams" ((in 80 reviews)); "Bad leadership" ((in 49 reviews)); "Low pay and they love to lowball people on salaries" ((in 45 reviews)); "I had a bad manager who laid me off without a justified reason." ((in 37 reviews)); "Lack of information and communication between key department" ((in 24 reviews))

What are employees saying about Zalando layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Zalando layoffs and their outlook for job security at Zalando in 2026.

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Zalando

Zalando reviews

3.6

66% would recommend to a friend

(2,216 total reviews)

Robert Gentz

70% approve of CEO

53% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.8

Work/Life balance

3.6

Culture & values

3.3

Compensation and benefits

3.3

Career opportunities

3.1

Senior management

Zalando has an employee rating of 3.6 out of 5 stars, based on 2,216 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zalando employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

1.0

Mar 23, 2019

Probably the most horrible place to work

Customer care specialist

Recommend

CEO approval

Business Outlook

Pros

Literally none. Had a few nice colleagues

Cons

Zalando is the most hierarchical, fascist company that you could ever imagine. They treat their emloyees like fungible items they can throw around. They really, really could not care less. They will lay people off after years of hard work and not bat an eye. The company needs a supportive customer care but all they do is slice the resources and work people into exhaustion to save the most money they could possibly do. If they could pay their customer care under minimum wage they would not hesitate to.

1.0

Jul 31, 2023

Zalando is sinking

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

40% discount on items sold by Zalando We used to have very experienced colleagues until everyone left

Cons

The management is incompetent. The company is so big no one has any clue what they are doing. Rounds and rounds of approvals, impossible to get anything done fast. If you are thinking of joining the company, stay away at all costs. Zalando announced layoffs back in February 2023 and has still not fully completed it. They call it voluntary leave program but in reality you either leave now with a better package or they kick you out later with smaller package. All the best people left and took jobs elsewhere without proper handovers. The leadership thinks now that we have less people, the amount of work needed to be done will magically shrink. The CEOs are just typical tech bros, dreaming of infinite growth, throwing around car racing metaphors in All hands meetings and making decisions that don’t make any sense. After Covid they said it’s mandatory to go to the office 2 times per week but when everyone came it turned out there is not enough desks in the office, so they had to cancel this decision.

5.0

Jun 14, 2019

Very diverse and challenging

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Amazing People and Culture, very diverse, chance to work with people from all around world and from very different companies. Nice perks, a lot of events, meetups, celebrating diversity.

Cons

Too many organisational changes in a very short time

Viewing 13 - 15 of 2,216 Reviews

Jobs at Zalando

Verkäufer (all genders) Teilzeit in Berlin

Berlin

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Logistik Mitarbeiter*in

Gießen

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Mitarbeiter (all genders) Teilzeit 15h in Dresden

Dresden

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Sachbearbeiter*in Zeitmanagement

Gießen

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Logistikmitarbeiter (all genders) in der Wechselschicht

Mönchengladbach

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Probably the most horrible place to work

Zalando is sinking

Very diverse and challenging

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