Zalando reviews

3.6

66% would recommend to a friend

(2,216 total reviews)
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Robert Gentz

70% approve of CEO

53% positive business outlook

Zalando has an employee rating of 3.6 out of 5 stars, based on 2,216 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zalando employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

2K reviews
2.0
Dec 4, 2016
Recommend
CEO approval
Business Outlook

Pros

- Good technologies - Good work / life balance - Good support for beginners: intensive onboarding, self-development plan - Working atmosphere is good - I would recommend company for beginners - the are a lot things to learn, good support by people leads, etc.

Cons

- All problems tend to be solved by hiring new people. You are just replaceable detail of huge system. To many people in general. See next points. - Salaries are low because of the first point. - There are a lot of unqualified people because of the first point. Therefore creativity and innovations exist rather on paper. "Great ideas" is about great people, not radical agility or some other process. - Very slow development process because of the first point: to many teams involved in implementation of each feature, to many meeting, to many alignments, etc. Innovation is about fast iterating, not creating detailed API-s upfront.

5.0
Sep 11, 2016
Recommend
CEO approval
Business Outlook

Pros

Spoiler alert: Zalando is not Rocket Internet. It is not. Stop. And I do not care which reputation Zalando had in the first years. Now is different. And I explain you why. - Probably the golden age of Zalando: startup feeling but a lot of cash that brings stability and room for innovation. - Amazing Culture: a lot of energy, passion and fun, but also trust, responsibility and "share and learn from your failures"-mindset - Radical Agility: Purpose, Autonomy and Mastery. They really are values that we breath daily. So much more than just a good "theory". ...just google it ;) - Startup feeling: we work in small, agile, autonomous, cross-functional teams, highly motivated from a strong company/department/team purpose and vision. - Transparency: bi-weekly talk from the founders, where is possible to make open questions. I've never had the feeling I could not ask for something. Moreover, I'm still amazed on how much leads make a good example, sharing big fuck-ups (and... learnings ;) ) - Fun: football and ping-pong tables, games consoles, gaming guild, meetups, team-events, and... the famous open-bar Zalando parties! - International environment: 1st language is English. Stop. People from all the word, from Australia to Canada, USA, Brasil, etc - Good life/wok balance: forget Rocket. My boss push me to go out if I stay to late! - Strive for innovation: Innovation Lab, Hackweek, the Shuttle (an internal incubator), etc. You have a new idea? You'll have the occasion to validate it and, if it good, time and people to bring it to live! - Management and leads listen to us. In the last years, I do not remember one thing we asked that was not done. From cereals and yoga-classes, to better salaries transparency and adjustment to market-expectations.

Cons

- Lack of a clear career path, and terms to go the the next seniority level. At least for product. - Sometimes I have the feeling they prefer to hire external senior position, instead of bringing the current internal top talent to the next step. - Zalando is a dynamic company. Change is a constant. As a result, sometimes roles or process, are unclear. A bit of mess and uncertainty is a constant. if you cannot handle it, don't apply. Go to Deutsche Bank. - Please consider I am only talking about Zalando Technology. Other department may have a different environment. ;)

1.0
Oct 11, 2019
Recommend
CEO approval
Business Outlook

Pros

Flexible working Child friendly, dog friendly

Cons

Although diversity is celebrated on social media, this is not the case internally. There are less opportunities for different ethnicitys. If you're German you will do fine and move through the business quickly. Blonde is also a benefit, one category of buyers is headed up by only blond white women. The VP on my team refuses to speak to people who cannot speak German, unless you dress well and go on smoking breaks, then she'll respect you. Huge staff turnover across the business, specifically at the lead level. The responsibility of VPs does not match their experience, as Zalando are more likley to hire 'yes' people than people who are strong in their roles. This helps them to set unrealistic targets. Hence the strategy for 2023 is unachieveable and will cause a huge loss of the portfolio next year. Such a wasteful business for the environment and for standalone businesses.

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Zalando Response
6y
Thank you for sharing your experience. I am sorry to read about it and I hope we are working towards changing this experience. Announced this week, we have created targets for hiring at least 40% women in the 6 most senior roles including the management board and supervisory board. And we have ambitions in the near future to create targets on other dimensions of diversity besides gender. But more importantly, we are working on creating initiatives to increase opportunity, inclusion and a sense of belonging for everyone, especially supporting people of color, folks from outside of Germany, the LGBTQI+ community, women, nonbinary and trans individuals and parents. Two things we are doing specifically: we are developing an Employee Resource Group program to support employee groups to be visible and have impact and we are setting up a training program to help all Zalandos, but especially leaders, to have a strong grasp of D&I concepts and awareness. I would invite you to talk with us further, please reach out to myself (Sarah Cordivano, Senior Diversity & Inclusion Officer) and Zalando's Diversity team at diversity@zalando.de
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