Zalando reviews

3.6

66% would recommend to a friend

(2,216 total reviews)
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Robert Gentz

70% approve of CEO

53% positive business outlook

Zalando has an employee rating of 3.6 out of 5 stars, based on 2,216 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zalando employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

2K reviews
3.0
May 17, 2016
Recommend
CEO approval
Business Outlook

Pros

Great company culture (mostly in theory, though), lots of really fantastic and enthusiastic colleagues, very multicultural. Great tech stack, lots of freedom and opportunities to learn new stuff.

Cons

This applies to the Zalando Lounge Tech team. The current CTO has been firing almost all new employees at the last day of their probation period since he started working here. People are gossiping a lot, all newbies are very stressed because of that and people are not motivated as they do not really believe that they will make it through the probation period. Rumor has it that the CTO just loves firing, nobody really knows why people get fired. And that is really sad for all the people who relocated to Berlin for Zalando.

1.0
Dec 11, 2019
Recommend
CEO approval
Business Outlook

Pros

- Opportunity to come to Berlin. - Spree river near the office. Location is good and many tourists are often around. - People in Europe have heard of Zalando.

Cons

- The company (Zalando) acts as an investor for teams. You aren't hired by the company but by your team. You don't have any rights, at least while you are on the mandatory probation. They can let you go anytime for any arbitrary reason, like cultural misfit, or due to change in their requirements. There's no law to protect you. You're just walking in to their trap by yourselves and it's all at your own will. - They won't tell you any rules or policies but may directly punish you for leaving early in the evening than expected by someone from your team. There's no attendance or record system but your co-workers may be tracking or monitoring you and feeding in to your manager like covert spies. - One of the worst employers I have ever worked for and they attract some of the worst lot of people. Salaries aren't any great either and it's perhaps hard for them too, to get rid of toxic full time permanent employees, because of the pathetic German laws. - They are so poor that they can't offer to bring you on-site for a face to face interaction before making you an offer and hence, all the onus is on you to take that risk and gamble with your career. For them, it's all a matter of two weeks salary or a couple of thousand of relocation assistance. - Your Eastern European co-workers may dislike you for being a non-European and still getting a job. Beware of talking to them, they might be feeding it all, against you to your manager. If you can't trust your co-workers, you shouldn't be here at all. - Getting promoted is a game and not a matter of merit or some achievement. Good for nothings make it well in the company just by being liked by the right people. - Don't go by any positive Glassdoor reviews, as they may again be manipulated and fabricated. They have it written on their glass doors in the building that writing good reviews on Glassdoor helps them attract talent. They perhaps even have special sessions for people to write good or better reviews on Glassdoor. Don't go by any positive review of this company. They are cheap and manipulative as hell. Don't be convinced even if a manager or HR from Zalando attempts to cover up my review through some sugar coated justification or explanation here. They're all liars. - They hire people in bulk and skilled employees leave them all the time. You're nothing special if you get a call or offer from them. Don't think you can perform well and progress here. They hire new people all the time to make up for the deficiencies of incompetent management. - They won't even offer you the hardware of your choice unless it serves a business purpose for them. Your comfort or convenience, isn't one of them. If you're having second thoughts about joining them and checking reviews to make the right decision, my advice would be to not come here for anything other than being in Berlin. That's all to it.

1.0
Mar 24, 2019
Recommend
CEO approval
Business Outlook

Pros

40% discount on specific brands from zalando website Good work life balance Good hardware Gym

Cons

Don't join logistics and algorithms department (even if it is the last option in your whole life) -Management plays people against each other -Management is afraid from your personal development, I got lots of resistance when I asked to get an online course or attend a conference in berlin, what I see is that they want to keep mediocre engineers to be easy to control them (and controlling them is more important than delivering results) -I can't tell which is lower the IQ level or the communication skills level of the (so called engineers) -I worked in 4 companies in 3 different countries, this is the most and only repulsive team I have ever joined, instead of supporting and providing a proper onboarding they let you slip and laugh at you (literally laugh this is not a metaphor) -People argue on personal reasons not on technical reasons. -People cluster on personal reasons, so you can purpose a good idea and it is being resisted by the whole team just because you are the newbie or they don't like you -Super low level technical discussions (should we use the same code style/format for the whole team ? or should we waste our life putting reviews for pull requests only based on personal code styles preferences ? does a frontend framework (like angular) have the capability to edit a text field ? does it have the capability to create a pop up ? should we create a simple authorization module for a micro service ? should we use an existing one ? or should we just hard code one admin account ? (questions you can hear from senior engineers in team discussions) -There are lots of engineers who have been in the company for 2-3 years only doing support work (inserting some config records in the Database according to operations team request), and when it comes to real development tasks they disappear

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Zalando Response
7y
Thank you for taking the time to give us your feedback and advice. We are sorry to read about your experience in this role. This is not the type of work experience we strive to create at Zalando and we are grateful you took the time to share it with us so we can work on improving. We'd specifically like to address your concerns regarding personal development and the work atmosphere. We take the training and development of our employees seriously: we encourage regular feedback, offer a structured approach to building capabilities and create individual development plans based on our mutual goal of increasing the skills of our employees. We're sorry you were not able to take advantage of training opportunities while at Zalando. We believe learning should be a core part of our professional journey with upskilling possible not only through the programs we have in place, but also through learning from our team. Our supportive colleagues and thorough on-boarding are two aspects of working life that our employees value when getting started. Our tech colleagues have both a two-day company on-boarding and several days of Tech on-boarding dedicated to helping them settle in. With people from over 130 nationalities working here, we're happy to welcome experts to join our team and contribute to the diverse and inclusive working environment. We appreciate the chance to improve and are taking the issues you have mentioned seriously. If you’d like to have a further discussion please feel free to reach out to us: eb@zalando.de
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