Lightspeed reviews

3.5

61% would recommend to a friend

(1,075 total reviews)
avatar

Dax Dasilva

76% approve of CEO

50% positive business outlook

Lightspeed has an employee rating of 3.5 out of 5 stars, based on 1,075 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews
1.0
Feb 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company if you have an office job.

Cons

Uk field sales miss targets 95% of the time. Clueless upper management Arrogant and aggressive

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Lightspeed Response
3mo
Hi there, thank you for sharing your feedback regarding your time with our sales team. We are concerned to read about your experience - if you are open to it, we would like to understand more to ensure these concerns are addressed properly. Please reach out to us at our confidential mailbox: people@lightspeedhq.com. We wish you the best and hope to hear back from you.
1.0
Jan 9, 2026
Recommend
CEO approval
Business Outlook

Pros

The pay was on time.

Cons

- Low base salary (40k compared to the market standard of 50 for similar roles) - Unachievable targets (Scotland reps targeted the same as London Central) - Aggressive and insecure leadership - Over reliance on Activity tracking - Feedback actively objection handled

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Lightspeed Response
5mo
Hi there, thanks for sharing your feedback and for your time at Lightspeed. We’re concerned by the experience you’ve described, as this is not the environment we want for our people. If you’re open to sharing further details confidentially, we encourage you to reach out to people@lightspeedhq.com. We wish you all the best in your future endeavors.
2.0
Nov 29, 2025
Recommend
CEO approval
Business Outlook

Pros

During my time at Lightspeed I experienced a great environment when with my peers. We all got along great and were encouraged to build strong working relationships which helped. Regular socials and outings contributed to the sense of belonging within my team.

Cons

The goalpost was moved every month. New targets and angles were forced upon us meaning it was difficult to achieve anything meaningful. I was initially welcomed into a healthy working environment but I was slowly but surely encouraged by management to work beyond the hours contractually agreed and made to feel like if I didn’t I was not being a “team player”. After training and induction all ideas of work-life balance were thrown out the window due to unrealistic targets and new expectations from management. The paycheck might seem good during the training/onboarding period but as the goalpost moves you end up not taking home what you expect due to new targets. During my employment, I encountered what I perceived as a relaxed attitude toward drug and alcohol abuse. Others may have different experiences, but this was mine.

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Lightspeed Response
5mo
Hi there, thanks for sharing your experience and for the time you spent at Lightspeed. It’s good to hear that you valued the peer relationships, team environment, and sense of belonging during your time here. We’re concerned by the challenges you’ve described and will speak to the leaders and pass this feedback on. Thank you for taking the time to share your perspective, and we wish you all the best in your future endeavors.
Viewing 268 - 270 of 1,075 Reviews

Glassdoor has 1,211 Lightspeed reviews submitted anonymously by Lightspeed employees. Read employee reviews and ratings on Glassdoor to decide if Lightspeed is right for you.