Does Lightspeed pay their employees well?

According to anonymously submitted Glassdoor reviews, Lightspeed employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Lightspeed. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Lightspeed?

61% of Lightspeed employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lightspeed 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Lightspeed?

Account Executive (54) , Sales Development Representative (SDR) (37) , Account Manager (36) , Sales (28) , Support Specialist (25) , Software Developer (24) , Implementation Consultant (19) , Software Engineer (18) , Senior Software Engineer (15) , Customer Support Specialist (14) , Technical Support Specialist (14) , Product Manager (13) , Technical Support (13) , Manager (12) , Customer Success Manager (11)

What are the pros of working at Lightspeed according to real employee reviews?

"Great benefits and health coverage" ((in 128 reviews)); "Lots of genuinely great people" ((in 107 reviews)); "The culture was great" ((in 107 reviews)); "My team was great." ((in 41 reviews)); "Great office" ((in 39 reviews))

What are the cons of working at Lightspeed according to real employee reviews?

"Poor Management Bad Management" ((in 53 reviews)); "Salaries are low and comp plan is very confusing." ((in 37 reviews)); "Constant layoffs, its a running joke in this company that when you become a Team Lead you are about to get laid off." ((in 25 reviews)); "But I know some people that does not have good manager." ((in 20 reviews)); "Can only speak for the team I worked on but the leadership was very poor and everyone felt insecure about their position and was over worked." ((in 14 reviews))

What are employees saying about Lightspeed layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lightspeed layoffs and their outlook for job security at Lightspeed in 2026.

Lightspeed reviews

3.5

61% would recommend to a friend

(1,075 total reviews)

Dax Dasilva

76% approve of CEO

50% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Lightspeed has an employee rating of 3.5 out of 5 stars, based on 1,075 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews

1.0

May 5, 2026

Work from home option, but no growth opportunities

Implementation consultant

Recommend

CEO approval

Business Outlook

Pros

Able to work from home

Cons

No growth opportunity at all. Management is a huge mess.

Lightspeed Response

3w

Hi there, Thank you for taking the time to leave a review and for your contributions to our implementation team during your time with us. We are glad to hear that our work-from-home flexibility was a positive aspect of your employment. However, we are sorry to hear that you felt there was a lack of growth opportunities as this is something that we work hard to make visible and attainable across the organisation. We wish you all the best with your next career step. Thanks

2.0

Mar 12, 2026

-

Product designer

Recommend

CEO approval

Business Outlook

Pros

Nice people and fully remote

Cons

Pay was not very competitive

Lightspeed Response

2mo

Hi, thanks for taking the time to review. It is great to hear that you enjoyed working with our team and appreciated the flexibility of our fully remote environment. We take pride in our people and in offering a workplace that supports balance. Thank you for sharing your perspective, and we wish you all the best with your future endeavors.

1.0

Mar 6, 2026

Not worth it

Support specialist

Recommend

CEO approval

Business Outlook

Pros

u get to work from home and that's it

Cons

there are days when it's not busy at all, and then there are days when the only break i get is to pee. management changes the kpis in the middle of the month… like why? management keeps raising the kpis just because we hit a target, like they think we can always do better even when we're already doing our best. the training honestly isn’t that good. there are a lot of difficult retailers, which ends up creating tougher support cases. no culture at all. all that and the incentive is just 1600 if youre a top performer lol

Lightspeed Response

2mo

Hi there, thanks for taking the time to leave a review. Whilst we are pleased to hear that you enjoyed the ability to work remotely, the cons you mention are not the experience we strive to provide for our people. If you would like to share more specific details about your experience, please feel free to reach out to our confidential mailbox at people@lightspeedhq.com.

Viewing 265 - 267 of 1,075 Reviews

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Jobs at Lightspeed

Onboarding Specialist - (berlin based, m/f/x)

Deutschland

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Social Media Content Creator (German speaking)

Deutschland

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Product Designer II POS Hospitality (all genders)

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Teamlead, Customer Implementation (m/f/d)

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Support Specialist, German speaking

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Lightspeed

Lightspeed reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Work from home option, but no growth opportunities

-

Not worth it

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Jobs at Lightspeed