Lightspeed reviews

3.5

61% would recommend to a friend

(1,068 total reviews)
avatar

Dax Dasilva

75% approve of CEO

49% positive business outlook

Lightspeed has an employee rating of 3.5 out of 5 stars, based on 1,068 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews
1.0
Jul 30, 2024
Recommend
CEO approval
Business Outlook

Pros

Free food and beverages in the office Work from abroad for up to 2 months Yearly budget for health or other accessories needed

Cons

Toxic Managers The management is not stable The colleagues play internal politics to save their jobs and get you on the spot due to their hire and fire policy

avatar
Lightspeed Response
1y
Hi, thanks for your review and the impact you made during your time at Lightspeed. It’s great to hear your feedback regarding our benefits—we know that employees really value the benefits you’ve highlighted here. We are sorry to hear your feedback around leadership. We are always open to feedback and would encourage you to reach out to our confidential email, people@lightspeedhq.com. Thanks again for your review and we wish you all the best in your next steps!
1.0
Sep 19, 2025
Recommend
CEO approval
Business Outlook

Pros

Great product and uncapped commission

Cons

Unrealistic targets, no accountability from senior management. Everyone is micromanaged and managed by fear. Slow strategy compared to competitors, still finding feet in the UK market

avatar
Lightspeed Response
8mo
Hi there, thanks for taking the time to leave a review and for the impact you are making at Lightspeed. It’s concerning to hear your feedback, this isn’t at all the experience we’d like for our people. We take feedback seriously and encourage you to reach out on our confidential mailbox people@lightspeedhq.com so we can address this feedback effectively. Thank you for sharing this and hope to hear from you soon.
1.0
May 29, 2023
Recommend
CEO approval
Business Outlook

Pros

- There are couple of teams with really challenging tasks and good tech stack but only few people involve there - Generally could be good place if you wanna just moving tasks from "open" to "close" without knowing and asking the reason

Cons

- On the interview they show you only the strongest team but you will probably ended up in a team with a poor vision and a bad tech stack. Just keep it in mind and ask as many qestions on the interview as you can. It'll help you. - The underpaying is big. Especially when stock went down. - When you join you probably won't be able to improve tech debt situation in any way to help your day to day work expirience. There will be the other team and they will decide what is worth to improve and what isn't. And you will only work with this outcome. You will be like an outstaff inside the product company.

avatar
Lightspeed Response
2y
Hello, thank you for taking the time to review here on Glassdoor. We're concerned to hear your cons. We strongly encourage you reach out to your manager or People Business Partner to have a conversation—we want all of our people to be able to do great work and to develop the career they want at Lightspeed. If you don't feel comfortable talking to your manager or PBP you can write to our confidential email: people@lightspeedhq.com.
Viewing 1 - 3 of 1,068 Reviews

Glassdoor has 1,204 Lightspeed reviews submitted anonymously by Lightspeed employees. Read employee reviews and ratings on Glassdoor to decide if Lightspeed is right for you.