Does Lightspeed pay their employees well?

According to anonymously submitted Glassdoor reviews, Lightspeed employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Lightspeed. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Lightspeed?

61% of Lightspeed employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lightspeed 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Lightspeed?

Account Executive (53) , Sales Development Representative (SDR) (37) , Account Manager (36) , Sales (28) , Support Specialist (25) , Software Developer (24) , Implementation Consultant (19) , Software Engineer (18) , Senior Software Engineer (15) , Customer Support Specialist (14) , Technical Support Specialist (14) , Product Manager (13) , Technical Support (13) , Manager (12) , Customer Success Manager (11)

What are the pros of working at Lightspeed according to real employee reviews?

"Working remotely is a great benefit" ((in 126 reviews)); "Lots of genuinely great people" ((in 121 reviews)); "The culture was great" ((in 106 reviews)); "great team building new product driven interesting role" ((in 39 reviews)); "It's also a great office, nice to work on Macs, and the paid OPUS pass is nice." ((in 35 reviews))

What are the cons of working at Lightspeed according to real employee reviews?

"Poor Management Bad Management" ((in 51 reviews)); "Low salary when benchmarked against what similar tech companies pay" ((in 35 reviews)); "People leaving and layoffs are common." ((in 26 reviews)); "There are some great managers in this company, but they are few and far between and usually don’t stay very long." ((in 20 reviews)); "Sometimes hours are long sometimes" ((in 15 reviews))

What are employees saying about Lightspeed layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lightspeed layoffs and their outlook for job security at Lightspeed in 2026.

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Lightspeed

Lightspeed reviews

Compare reviews

3.5

61% would recommend to a friend

(1,069 total reviews)

Dax Dasilva

75% approve of CEO

49% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.7

Culture & values

3.7

Work/Life balance

3.6

Compensation and benefits

3.3

Career opportunities

3.1

Senior management

Lightspeed has an employee rating of 3.5 out of 5 stars, based on 1,069 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

2.0

Nov 19, 2024

Good

Billing specialist

Recommend

CEO approval

Business Outlook

Pros

Great product & CRM system

Cons

Poor management - no growth opportunity

Lightspeed Response

Hi, thanks for taking the time to review. It's great to hear your appreciation for the product and CRM system. However, the concerns you raise about management and growth opportunities aren’t the experience we want for our people. We take feedback like this seriously and will review these areas to improve. Thank you for sharing your thoughts.

5.0

Sep 15, 2024

Fulfilment Specialist

Fulfilment specialist

Recommend

CEO approval

Business Outlook

Pros

Efficient workload management, well organised

Cons

As of now I have not experienced any disadvantage

Lightspeed Response

Hi there, thank you for taking the time to leave such a 5 star review. It's heartening to hear your experience of the culture has been positive so far. We hope you continue to have a great experience with us!

4.0

Feb 18, 2024

Engineer at Lightspeed

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

- Quite good working environment - Depends on your team, but most of it won't have any tough deadline - You can share your opinions and ideas openly

Cons

- Probably not a very good salary compared to the market - I can't say it has the best opportunities because the salary adjustment doesn't seem to reflect the market.

Lightspeed Response

Hi, thanks for your review and the impact you are making at Lightspeed. It’s great to hear your feedback regarding the team and culture and work hard to provide a good employee experience for our people where you can share your ideas and opinions. With regards to pay, we aim to pay competitively and regularly review this against the market. We also strive to provide our employees with great benefits such as flexible paid time off, health and wellness benefits, transit benefits for some locations and world class offices.

Viewing 13 - 15 of 1,069 Reviews

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