Lightspeed reviews

3.5

61% would recommend to a friend

(1,069 total reviews)
avatar

Dax Dasilva

75% approve of CEO

49% positive business outlook

Lightspeed has an employee rating of 3.5 out of 5 stars, based on 1,069 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews
4.0
Dec 19, 2023

International employer

Recommend
CEO approval
Business Outlook

Pros

Allows me to work from anywhere in europe

Cons

The team is everywhere in Europe so we don’t see each other very often

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Lightspeed Response
2y
Hi, thanks for your review and the impact you are making at Lightspeed. It's great to hear that you appreciate the flexibility that Lightspeed offers given its global footprint. The flipside of a large globally dispersed organization is not being able to see those outside of your core region in person very often - however we strive to ensure people feel connected through as many touch points as possible and when possible, getting people together to connect, collaborate, learn and socialize.
2.0
Nov 15, 2023

Unrealistic goals, lack of interest in employees

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- some nice people that really want to make good products and make customers happy

Cons

- overly relied on payments despite clear product issues and long term strategy - minimal data and whiplash decisions as a result - ridiculous return to work policy with teams across the world - push for profitability takes its toll on people and their incomes but the company is still spending millions on coachella like sales parties - removed training budgets, didn't bother to tell anyone - sales driven decisions mostly driven by a single client per region - sr leadership doesn't know how to have a workforce spread across the globe - several leaders are incapable of dealing with people and make rash decisions about staff without any forethought

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Lightspeed Response
2y
Hi, thanks for your review and for the contribution you made during your time with us. Your feedback is concerning - we strive to ensure that our people feel valued and that you have faith in decisions made by leadership. If you are open to it we’d like to understand the details behind what you’ve said here if you could reach out to our confidential email, people@lightspeedhq.com to give us specific feedback.
5.0
Jul 4, 2023
Recommend
CEO approval
Business Outlook

Pros

* If you are motivated you can propose your ideas and likely you will be able to implement it. * Flexible approach from management if you have some personal requirements. * Pretty good collaboration among teams, people always will help you

Cons

* Return to the office policy. You have to spend part of the time in the office. * If you're not motivated and don't have interesting ideas then you will do some boring stuff.

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Lightspeed Response
2y
Hi, thanks for taking the time to review. And thanks for your contributions to Lightspeed so far in your career with us. If you have further feedback we welcome ideas and discussion, feel free to reach out to your manager or People Business Partner.
Viewing 16 - 18 of 1,069 Reviews

Glassdoor has 1,205 Lightspeed reviews submitted anonymously by Lightspeed employees. Read employee reviews and ratings on Glassdoor to decide if Lightspeed is right for you.