Room for improvement - Sales Representative Lightspeed Employee Review

2.0
Nov 29, 2025
Recommend
CEO approval
Business Outlook

Pros

During my time at Lightspeed I experienced a great environment when with my peers. We all got along great and were encouraged to build strong working relationships which helped. Regular socials and outings contributed to the sense of belonging within my team.

Cons

The goalpost was moved every month. New targets and angles were forced upon us meaning it was difficult to achieve anything meaningful. I was initially welcomed into a healthy working environment but I was slowly but surely encouraged by management to work beyond the hours contractually agreed and made to feel like if I didn’t I was not being a “team player”. After training and induction all ideas of work-life balance were thrown out the window due to unrealistic targets and new expectations from management. The paycheck might seem good during the training/onboarding period but as the goalpost moves you end up not taking home what you expect due to new targets. During my employment, I encountered what I perceived as a relaxed attitude toward drug and alcohol abuse. Others may have different experiences, but this was mine.

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Lightspeed Response
4mo
Hi there, thanks for sharing your experience and for the time you spent at Lightspeed. It’s good to hear that you valued the peer relationships, team environment, and sense of belonging during your time here. We’re concerned by the challenges you’ve described and will speak to the leaders and pass this feedback on. Thank you for taking the time to share your perspective, and we wish you all the best in your future endeavors.

Explore other reviews about Lightspeed

5.0
Nov 25, 2024
Recommend
CEO approval
Business Outlook

Pros

nice atmosphere and understanding people

Cons

Very hard for people who dont communicate

3.0
Nov 10, 2025
Recommend
CEO approval
Business Outlook

Pros

-Unlimited PTO - Use this, the company allows it. This is the main reason I stayed at this company for so long. If they did not offer it, I would have been gone within minutes.

Cons

-Low pay- the company makes up for not paying you by offering unlimited PTO - They keep switching from Atena to Cigna, Kind of annoying when you already have an established PCP - Constant layoffs, its a running joke in this company that when you become a Team Lead you are about to get laid off. - Pay increase- Also it looks like when you start making too much money, prepare to get laid off. Accepting pay increases comes with less job security - This job you need a lot of adaptability- you never know if you might come in and you have an increased amount of duties because they laid someone off - this increase of duties does NOT come with an increased salary/hourly wage either. You are just expected to take on other peoples job duties for nothing in return. -Literally everyone is figuring out things on the spot, there are no tools provided to you to guide you through things. You just gotta figure it out as you go. - The company asks for more than they give. - The company has way too many meetings. You will end up sitting in meeting listening to other departments speak about things that have NOTHING to do with you. Time is not spent well here, time is wasted. - The CEO is very boastful and braggy, like telling us things about his personal life that doesnt pertain to anything related to work in any way, shape or form disguised as " fun facts" when its just a chance to brag.

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Lightspeed Response
4mo
Hi, thanks for taking the time to leave a review. It’s good to hear that you valued the unlimited PTO however, we’re concerned by the other feedback you’ve shared. We take this feedback seriously and use it to inform ongoing improvements. We wish you all the best in your future endeavors.
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