Lightspeed reviews

3.5

61% would recommend to a friend

(1,075 total reviews)
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Dax Dasilva

76% approve of CEO

50% positive business outlook

Lightspeed has an employee rating of 3.5 out of 5 stars, based on 1,075 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews
2.0
Nov 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Nice office in Montreal with free lunch and barista The product is great and easy to use Access to great sales tools

Cons

Insane level of micromanagement Very limited opportunity for growth unless you’re a man Long days (9am-6pm) and working weekends is highly encouraged Extremely high churn rate on the sales team, people leaving/being let go every month Management will hyper focus on something for a while then completely forgot about it. Their priorities change every few months, it’s exhausting. Salaries are low and comp plan is very confusing. Targets are increased every month.

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Lightspeed Response
5mo
Hi, thanks for taking the time to leave a review and for the impact you made during your time at Lightspeed. It’s great to hear your positive comments about the product, the tools, and the office environment. However, the cons are not the experience we want for our people, and we take feedback like this seriously. If you’re open to sharing any further details, we encourage you to reach out to our confidential mailbox at people@lightspeedhq.com so we can better understand and address these concerns. Thank you again for your honesty, and we wish you all the best in your future endeavors.
2.0
Oct 21, 2025

Micromanagement

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pay is good with commission factored in

Cons

Micromanagement Unachievable Sales Targets Unsupportive culture from middle management

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Lightspeed Response
8mo
Hi there, thank you for taking the time to share your candid feedback regarding your experience with us. Whilst we are glad to see that you found the pay, including commission, to be good, the cons you mention aren't the experience we'd like for our people. We take feedback seriously and thank you again for your review
1.0
Oct 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Truly amazing people working there. Great team spirit.

Cons

Salaries are way behind other companies in the market especially beyond Junior roles. They offer "Career GPS" to help you get better roles, but those roles are rarely available. Raises are extremely limited. Extra effort and work is utterly useless and does not lead to a better role or a raise, and then it becomes expected.

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Lightspeed Response
8mo
Hi there, thank you for your candid feedback and for your dedication to Lightspeed over the past 5-7 years. Your longevity is a testament to the community we've built, and we deeply value your contribution. We are thrilled to hear you recognize the truly amazing people and the great team spirit. In terms of the cons and advice you've outlined, we'd like an opportunity to understand this better and help address your concerns. If you are open to it, we would encourage you to email our confidential inbox people@lightspeedhq.com. We hope to hear from you soon
Viewing 271 - 273 of 1,075 Reviews

Glassdoor has 1,211 Lightspeed reviews submitted anonymously by Lightspeed employees. Read employee reviews and ratings on Glassdoor to decide if Lightspeed is right for you.