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      Lightspeed

      Engaged Employer

      Lightspeed reviews

      3.5

      61% would recommend to a friend

      (1,075 total reviews)
      avatar

      Dax Dasilva

      76% approve of CEO

      50% positive business outlook

      Ratings by demographic groups

      Lightspeed has an employee rating of 3.5 out of 5 stars, based on 1,075 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Reviews by job title

      1K reviews
      3.0
      May 30, 2016

      Good Company. Nice People. Old sales prespective.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Startup ambient. Nice People. Possibility to grow up within the organisation. Free food and drinks.

      Cons

      Old sales view ("ABC"). Company only focused in achieving targets. Forget about getting home early and get ready to work on weekends/holidays

      3.0
      Apr 1, 2026

      Flexible hours and growth potential, but leadership struggles

      Team lead
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible hours, unlimited PTO, in a position to really grow after a few really rough years.

      Cons

      Too many "yes" people near the top. VPs and directors want certain things done that they assume it will get done even if you show them hard evidence that it's not possible. If you give them a time line, they assume you can do it In half the time which is not how I work. Also there is a lot of " the right hand does not know what the left hand is doing"

      2.0
      Mar 10, 2026

      Good benefits and remote flexibility, but challenging sales culture

      Sales development representative (sdr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Competitive benefits package including RSUs and RRSP matching, which is a nice long-term incentive. - Remote-friendly environment, allowing flexibility in where you work. - Strong brand recognition in the POS and hospitality space, which can help with prospect conversations. - Good entry point into SaaS sales for those looking to build outbound sales skills. - Exposure to a high-volume outbound environment that can help develop persistence and sales discipline. - Some teams have supportive colleagues who are willing to share tips and help new reps ramp.

      Cons

      - Commission structure includes decelerators, meaning reps paid below quota attainment when under 80% of target. - Perceived favoritism in lead routing depending on relationships with management. - SDR role requires very high outbound activity, including early morning outreach across multiple channels (calls, SMS, email). - Social culture heavily centered around company parties and alcohol, which may not appeal to everyone. - High volume outreach expectations (calls, SMS, email) can feel repetitive, transactional, and be very metrics-driven, sometimes prioritizing activity numbers over meaningful conversations.

      avatar
      Lightspeed Response
      2mo
      Hi there, thanks for taking the time to leave such a detailed review. It is great to hear that you found our benefits package competitive and appreciated the remote flexibility we offer. We are also glad that you found value in the brand recognition and the skills you developed within our sales environment. However, we are concerned to hear your feedback regarding the sales culture, we strive to create an inclusive environment where all employees feel included and treated fairly. We take this feedback seriously and if you’d like to discuss these points further, please feel free to reach out to our confidential mailbox at people@lightspeedhq.com. We wish you all the best with your future endeavors.
      Viewing 205 - 207 of 1,075 Reviews
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      ReviewsLightspeed reviews

      Glassdoor has 1,211 Lightspeed reviews submitted anonymously by Lightspeed employees. Read employee reviews and ratings on Glassdoor to decide if Lightspeed is right for you.