Lightspeed reviews

3.5

60% would recommend to a friend

(1,071 total reviews)
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Dax Dasilva

75% approve of CEO

49% positive business outlook

Lightspeed has an employee rating of 3.5 out of 5 stars, based on 1,071 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews
1.0
May 21, 2024
Recommend
CEO approval
Business Outlook

Pros

Somewhat flexible time off. Many wonderful colleagues.

Cons

General chaos. Lack of vision. Regularly rotating management. Management is evasive, and regularly talk to people like they don't matter. Stocks given in lieu of meaningful raises, but unvested shares are cancelled when relationship ends. Opportunities are very few, witnessed many people get passed over in favor of someone with less experience and ability. Time off regularly expected. Questions, different ways of looking at something, are not welcome Products are spread between so many platforms that efficiency is impossible, but employees are to blame when productivity suffers. Management makes cash-grab decisions that create more work and inconvenience customers.

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Lightspeed Response
2y
Hi there, thank you for taking the time to leave a review and for the many contributions you would have made while with Lightspeed. We want all of our employees to thrive and feel supported to do great things at Lightspeed and we are disappointed to hear this was not your experience. We take feedback seriously and will follow up on any actionable ideas you’ve raised here. It goes without saying we wish you the absolute best with your next chapter. Thank you for taking the time to review.
2.0
May 13, 2024

Not worth working for

Recommend
CEO approval
Business Outlook

Pros

Free coffee Free lunch if you are in Montreal

Cons

Payscale is lowest in market Hire and fire policies Very high attrition Too many toxic culture groups Dingy IT peripherals

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Lightspeed Response
2y
Hi there, thanks for your review. It's great to hear you enjoy the perks at our headquarters in Montreal, we have a great office and perks that we’re really proud to be able to offer. We take feedback seriously and strongly encourage you to have a chat with your manager, People Business Partner or to reach out to our confidential email people@lightspeedhq.com to talk over your concerns. We want Lightspeeders to feel supported and to thrive at Lightspeed! We hope you take us up on the avenues to chat about this more directly.
1.0
Mar 7, 2023
Recommend
CEO approval
Business Outlook

Pros

Great teams, and tools to get the job done!

Cons

Job security is not guaranteed. They just laid off 300+ people. Pay is well below industry averages. Your workload will be constantly added to, with no change to compensation. Ever since the current CEO took over, LS has been in a profit-over-everything kick. Not in a good way. LS have been hemorrhaging their great, tenured talent for many many years now.

Viewing 91 - 93 of 1,071 Reviews

Glassdoor has 1,207 Lightspeed reviews submitted anonymously by Lightspeed employees. Read employee reviews and ratings on Glassdoor to decide if Lightspeed is right for you.