More of a cult than a company - Leader Lightspeed Employee Review

1.0
May 21, 2024
Recommend
CEO approval
Business Outlook

Pros

Somewhat flexible time off. Many wonderful colleagues.

Cons

General chaos. Lack of vision. Regularly rotating management. Management is evasive, and regularly talk to people like they don't matter. Stocks given in lieu of meaningful raises, but unvested shares are cancelled when relationship ends. Opportunities are very few, witnessed many people get passed over in favor of someone with less experience and ability. Time off regularly expected. Questions, different ways of looking at something, are not welcome Products are spread between so many platforms that efficiency is impossible, but employees are to blame when productivity suffers. Management makes cash-grab decisions that create more work and inconvenience customers.

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Lightspeed Response
2y
Hi there, thank you for taking the time to leave a review and for the many contributions you would have made while with Lightspeed. We want all of our employees to thrive and feel supported to do great things at Lightspeed and we are disappointed to hear this was not your experience. We take feedback seriously and will follow up on any actionable ideas you’ve raised here. It goes without saying we wish you the absolute best with your next chapter. Thank you for taking the time to review.

Explore other reviews about Lightspeed

5.0
Nov 25, 2024
Recommend
CEO approval
Business Outlook

Pros

nice atmosphere and understanding people

Cons

Very hard for people who dont communicate

3.0
Nov 10, 2025
Recommend
CEO approval
Business Outlook

Pros

-Unlimited PTO - Use this, the company allows it. This is the main reason I stayed at this company for so long. If they did not offer it, I would have been gone within minutes.

Cons

-Low pay- the company makes up for not paying you by offering unlimited PTO - They keep switching from Atena to Cigna, Kind of annoying when you already have an established PCP - Constant layoffs, its a running joke in this company that when you become a Team Lead you are about to get laid off. - Pay increase- Also it looks like when you start making too much money, prepare to get laid off. Accepting pay increases comes with less job security - This job you need a lot of adaptability- you never know if you might come in and you have an increased amount of duties because they laid someone off - this increase of duties does NOT come with an increased salary/hourly wage either. You are just expected to take on other peoples job duties for nothing in return. -Literally everyone is figuring out things on the spot, there are no tools provided to you to guide you through things. You just gotta figure it out as you go. - The company asks for more than they give. - The company has way too many meetings. You will end up sitting in meeting listening to other departments speak about things that have NOTHING to do with you. Time is not spent well here, time is wasted. - The CEO is very boastful and braggy, like telling us things about his personal life that doesnt pertain to anything related to work in any way, shape or form disguised as " fun facts" when its just a chance to brag.

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Lightspeed Response
5mo
Hi, thanks for taking the time to leave a review. It’s good to hear that you valued the unlimited PTO however, we’re concerned by the other feedback you’ve shared. We take this feedback seriously and use it to inform ongoing improvements. We wish you all the best in your future endeavors.
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