Philips reviews

Benefits aren't that great - Medical switched us from a PPO to an EPO, yet didn't lower our costs. Low morale No raises in years, besides your yearly raise (1-5%) if you get one, even if your team is awesome, they will still force someone in the no raise zone. They don't keep up with cost of living. They bring in new hires with zero experience making as much as our seasoned FSEs who have been there for over 10 years. Lack of moving around within Philips - internal jobs are already filled before they post them. They just post them for the formalities. Job promises are also no good, I personally have been told I had two management jobs, both of which fell through. As a FSE, you have NO JOB LIFE BALANCE. Large territories, we have 1 FSE for 3-4 states. ServiceMax is horrible for our Service Ticket system, and they keep making it worse with every update. For a "Tech Company" that works in hospitals, they do offer low pay. There is no employee retention, we have multiple people leave right after we hire them, as the job is difficult and travel is over 90%. They have outsourced a lot of jobs to India, and they don't work the same hours as the US, so expect delays with IT and getting things resolved. Company provided equipment is getting worse, again a Tech Company, and they provide worthless Laptops, and Cell Phones (however, they do offer BYOD, if you want to spend your own money). Factories that were based in the US are now outsourced, all equipment comes from overseas, causing delays getting equipment, and more paperwork to be completed when the FSE performs installations. LOTS of micromanagement from other management teams, people that don't even directly deal with your team will question everything. Including, parts used, your FSEs time and how they spent their day (being home waiting for a call is non productive and goes against you), your work orders you have opened, finance. Employees are eligible for "reward points" for jobs well done, but they are hard to come by as anything you do is already expected.

Terrible Communication and Training. No one seems to know basic company Management and Leadership teams. Training is lacking if non existent in all departments and levels. Their is a blatant disregard for employees and their safety. I was shocked many times by seeing chemicals in areas that pose a safety threat to myself and others. (Not in designated handling areas. Off the line). Their is a Major lack of respect for others. This company isn’t about its employees at all! Tasks, skills, and expertise of the job are disregarded and management and HR could care less. On multiple occasions I was asked to do a job outside my department and to disregard the priorities of my own, then was reprimanded for not staying in my department and doing my assigned job. I asked multiple times for specific information pertaining to my job and was told to go find it or figure it out for myself. When I asked where I could find that information I was told “I don’t know, go ask the department lead.” Who is the lead? “I don’t know, figure it out” was the response I was given . I asked HR for some resources to help me with acquiring a list of department leads and management to further assist in my job. I was given nothing. But once again told to “figure it out”. Does anyone know who works here or what’s going on? Everyone seems to have a different idea of what should be and needs to be done. Nothing runs cohesively at this particular site.