Lightspeed reviews

3.5

61% would recommend to a friend

(1,075 total reviews)
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Dax Dasilva

76% approve of CEO

50% positive business outlook

Lightspeed has an employee rating of 3.5 out of 5 stars, based on 1,075 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews
3.0
Jun 28, 2023
Recommend
CEO approval
Business Outlook

Pros

Celebrates your wins, and a hybrid work environment is embraced.

Cons

You can fall off the radar if performance slips, training on product is short. You gotta do a lot on your own to find answers.

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Lightspeed Response
2y
Hello, thank you for taking the time to review here on Glassdoor. We encourage you reach out to your manager or People Business Partner to have a conversation about your cons—we want all of our people to be able to do great work and feel supported and empowered. If you don't feel comfortable approaching your manager or PBP we also have a confidential email for you: people@lightspeedhq.com.
3.0
Apr 12, 2023
Recommend
CEO approval
Business Outlook

Pros

Brilliant benefits and informal working space for collaboration with colleagues who are in the same office. Great hybrid working options.

Cons

Beware the managers that come in as a clique of people. An attempted take over happened while I was there and I ended up being collateral damage for an insecure manager who wanted to assert their power.

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Lightspeed Response
3y
Hi, thank you for sharing your review here on Glassdoor. What you have described is not at all the experience we want for our employees. We take this review seriously and to be able to address this we need more information. If you are open to it please reach out to our confidential email at people@lightspeedhq.com so that we can ensure that other employees do not have a similar experience. Thank you for all of the contributions you made during your time at Lightspeed and we hope to hear from you directly soon.
1.0
Mar 13, 2023

Lightspeed, not what it used to be

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Lightspeed attracts great people Good hardware benefits with hardware being supplied

Cons

Lightspeed has experienced loss to significant employees, either due to poor management or haphazard layoff planning. The company has also failed on several promises regarding the return to office, layoffs, and overall company operations. The CEO exhibits inconsistent decision-making and a lack of concern for both the team and the employees, often changing his mind on a weekly basis.

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Lightspeed Response
3y
Hi, thanks for taking the time to share your review here at Glassdoor. We're happy to hear that you enjoyed the people and hardware benefits. We're aiming for a world-class employee experience and would strongly encourage you to reach out to us on our confidential email people@lightspeedhq.com if you wish, to discuss your feedback further. Thank you for all of the contributions you made during your time at Lightspeed and we wish you all the best.
Viewing 229 - 231 of 1,075 Reviews

Glassdoor has 1,211 Lightspeed reviews submitted anonymously by Lightspeed employees. Read employee reviews and ratings on Glassdoor to decide if Lightspeed is right for you.