Does Lightspeed pay their employees well?

According to anonymously submitted Glassdoor reviews, Lightspeed employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Lightspeed. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Lightspeed?

61% of Lightspeed employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lightspeed 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Lightspeed?

Account Executive (54) , Sales Development Representative (SDR) (37) , Account Manager (36) , Sales (28) , Support Specialist (25) , Software Developer (24) , Implementation Consultant (19) , Software Engineer (18) , Senior Software Engineer (15) , Customer Support Specialist (14) , Technical Support Specialist (14) , Product Manager (13) , Technical Support (13) , Manager (12) , Customer Success Manager (11)

What are the pros of working at Lightspeed according to real employee reviews?

"Great benefits and health coverage" ((in 120 reviews)); "Great people to work with" ((in 115 reviews)); "The culture was great" ((in 101 reviews)); "My team was great." ((in 44 reviews)); "Great office" ((in 41 reviews))

What are the cons of working at Lightspeed according to real employee reviews?

"Poor Management Bad Management" ((in 53 reviews)); "Low salary when benchmarked against what similar tech companies pay" ((in 37 reviews)); "Constant layoffs, its a running joke in this company that when you become a Team Lead you are about to get laid off." ((in 27 reviews)); "Sometimes hours are long sometimes" ((in 14 reviews)); "A bit of more standard processes could help boost communication and collaboration across teams." ((in 11 reviews))

What are employees saying about Lightspeed layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lightspeed layoffs and their outlook for job security at Lightspeed in 2026.

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Lightspeed

Lightspeed reviews

3.5

61% would recommend to a friend

(1,075 total reviews)

Dax Dasilva

76% approve of CEO

50% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.7

Culture & values

3.7

Work/Life balance

3.6

Compensation and benefits

3.4

Career opportunities

3.1

Senior management

Lightspeed has an employee rating of 3.5 out of 5 stars, based on 1,075 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

1.0

Feb 13, 2023

Don't do it

Fibre optic engineer

Recommend

CEO approval

Business Outlook

Pros

Nothing, not one single bit

Cons

Everything, they will suck your blood

Lightspeed Response

Hi there, thanks for leaving this review but I think this might be for an electrical company called Lightspeed whereas we are Lightspeed Commerce.

2.0

Jan 17, 2023

Immature conglomerate of companies

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

People are nice and mostly want to help. Modern tech stack. Interesting problems to solve.

Cons

Lack of stability. Too many managers in other areas, not enough in data. Complex org structure makes it difficult to execute on things. Immature data organization with goals exceeding capacity. Below market compensation. Cumbersome HR processes. Company is more like several companies in one.

1.0

Dec 31, 2022

Horrible place

Customer advisor

Recommend

CEO approval

Business Outlook

Pros

There are no pros here

Cons

Lied to during the interview regarding salary and working hours. The hours are unsociable with team members who have been there longer being favoured and given the better shifts. The salary is awful, they put this job across as simple customer service but it's anything but. You need to know A LOT about trouble shooting and equipment such as printers label makers etc the training is awful, they cut it short then when you ask for help, they make you feel like a nuisance and last but not least they are heartless. Don't work here you will be miserable.

Viewing 232 - 234 of 1,075 Reviews

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