Lightspeed reviews

3.5

61% would recommend to a friend

(1,075 total reviews)
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Dax Dasilva

76% approve of CEO

50% positive business outlook

Lightspeed has an employee rating of 3.5 out of 5 stars, based on 1,075 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews
3.0
Aug 23, 2024
Recommend
CEO approval
Business Outlook

Pros

Fun culture, good pay, good benefits.

Cons

Lightspeed can be a great company to work for but they tend to blindside their mid-management with April layoffs each year. In Lightspeed, if you get promoted to manager it could be a death sentence for your career at the end of the 4th quarter which makes it a mixed bag when promotions come around.

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Lightspeed Response
1y
Hi there, thank you for taking the time to leave a review. It's great to hear that you enjoyed the culture and benefits. We are sorry to hear your experience regarding layoffs - these are never easy and we appreciate you sharing your perspective. We wish you all the best in your next career steps.
3.0
May 29, 2024
Recommend
CEO approval
Business Outlook

Pros

Good benefits, work-life balance, the direct team

Cons

Yearly layoffs, job instability and restructuring, lower pay than average, C suite is scaring off good leaders and is out of touch with what issues individual contributors face.

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Lightspeed Response
2y
Hi there, thanks for taking the time to review and give us feedback, thank you also for the impact you are no doubt making at Lightspeed! It's great to hear you enjoy the benefits we have to offer and the team you work alongside. With regards to the concerns you’ve raised, if you’re open to it please reach out on our confidential email people@lightspeedhq.com or to your manager or People Business Partner. We’d love to sit down for a talk about this. Thank you for taking the time to review and share your perspective—hope to hear from you directly very soon.
2.0
May 22, 2024
Recommend
CEO approval
Business Outlook

Pros

Good benefits Unlimited holidays Hybrid working

Cons

There doesn't seem to be a clear strategy to make Lightspeed products different or better than competitors Leaders in different verticals do not seem to communicate at all Lots of demotivated and miserable people

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Lightspeed Response
2y
Hi there, thank you for taking the time to leave a review and for the impact you made during your time at Lightspeed. It's great to hear you enjoyed the benefits we had to offer. We try to ensure that we provide lots of opportunities for our people to provide general feedback and gather ideas. However it sounds like some skip-level meetings here may have helped to capture your feedback on issues. We take all feedback seriously and will follow up on this with leadership. It goes without saying we wish you all the best in your next chapter.
Viewing 220 - 222 of 1,075 Reviews

Glassdoor has 1,211 Lightspeed reviews submitted anonymously by Lightspeed employees. Read employee reviews and ratings on Glassdoor to decide if Lightspeed is right for you.