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      Lightspeed

      Engaged Employer

      Lightspeed reviews

      3.5

      61% would recommend to a friend

      (1,073 total reviews)
      avatar

      Dax Dasilva

      76% approve of CEO

      50% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.7

      Culture & values

      3.7

      Work/Life balance

      3.6

      Compensation and benefits

      3.4

      Career opportunities

      3.1

      Senior management

      Lightspeed has an employee rating of 3.5 out of 5 stars, based on 1,073 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      2.0
      Nov 7, 2025

      Not what it used to be....

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people, great office, great atmosphere

      Cons

      The company has been cutting their sales people's pay for over 18 months now (yes, every time your quota goes up, this is effectively a pay cut). Unreasonable quota increases (40% increase in 60 days), quotas that change every single month for the past 24 months, expectations that increase out of nowhere and with no good reason (in the past a 30% close rate was considered incredible - all of a sudden one day they decided 41% was the new norm without any actual reasoning). This company has gone against every core value they currently preach, which were the exact core values that made them the best place to work 4-6 years ago. It is a completely different company, in a negative way. Barely recognizable.

      avatar
      Lightspeed Response
      5mo
      Hi, thanks for taking the time to leave a review and for sharing your honest perspective. It’s great to hear that you value the people, office, and atmosphere at Lightspeed. However, the concerns you’ve raised are not the experience we want for our people. We take feedback like this seriously, and we encourage you to share any further details confidentially via our People team at people@lightspeedhq.com or with your People Business Partner. Thank you for taking the time to provide such detailed feedback.
      2.0
      Aug 8, 2025

      Not worth the stress

      Implementation project manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some good co-workers Yearly bonus (but this is basically backpay for unpaid overtime in this salaried position)

      Cons

      They tout their unlimited PTO. But taking a week off equates to a month of catch up because your back up is too busy to do your work on top of their own. Corporate strategy is Quantity over Quality. Overload the PM with an insane workload thar incentivizes low quality work to push customers live so you can move on to the next one. Nonexistent onboarding process so it is sink or swim. Inefficient implementation process that is unfair to both customers and internal resources. Ownership of customers for a longer period of time AFTER implementation than actively working on their implementation Tech company that still relies on tedious manual data validation process for hundreds of thousands lines of data.

      avatar
      Lightspeed Response
      10mo
      Hi there, thank you for taking the time to share your review and for the contributions you made during your time at Lightspeed. It’s good to hear that you had some great co-workers. We also appreciate your detailed feedback regarding the implementation process and workload, as this is really helpful as we work to continuously improve. We wish you all the best with your future endeavors.
      1.0
      Nov 2, 2024

      Most toxic company I have worked at

      Director, design
      Recommend
      CEO approval
      Business Outlook

      Pros

      Relatively High Salary Travel perks

      Cons

      Lightspeed is a mix of bunch of acquired companies from different parts of the world with their own culture and structure, unable to work with one another. You have to work your butt off and do meetings at crazy hours since the company is spread across the world. No work life balance and a really high stress environment. Regularly witnessed people get yelled at in meetings. Might be a good opportunity for a young person trying to gain some experience, but if you have a family be prepared to not see your kids for days.

      avatar
      Lightspeed Response
      1y
      Hi, thanks for taking the time to leave a review and for the impact you undoubtedly made during your time at Lightspeed. We’re concerned to hear some of what you have shared - that is definitely not something we'd like for our people to experience, please send us some specific information about this incident to our confidential mailbox people@lightspeedhq.com. It goes without saying we wish you all the best with your future endeavors.
      Viewing 160 - 162 of 1,073 Reviews
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      ReviewsLightspeed reviews

      Glassdoor has 1,209 Lightspeed reviews submitted anonymously by Lightspeed employees. Read employee reviews and ratings on Glassdoor to decide if Lightspeed is right for you.