Lightspeed reviews

3.5

61% would recommend to a friend

(1,073 total reviews)
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Dax Dasilva

76% approve of CEO

50% positive business outlook

Lightspeed has an employee rating of 3.5 out of 5 stars, based on 1,073 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews
1.0
Aug 12, 2022

Nepotistic

Recommend
CEO approval
Business Outlook

Pros

It’s fully remote and unlimited pto

Cons

Very clicque. Managers only promote their friends.

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Lightspeed Response
3y
Hi, Thank you for taking the time to review--we appreciate hearing your feedback. We'd really like to hear more on what has led to this review if you can reach out to your manager, People Business Partner or by writing to us on people@lightspeedhq.com—this is a confidential email if you prefer. Thank you for igniting businesses everywhere and helping to #makeithappen here at Lightspeed. \ Best, Rani Hammond, Chief People Officer
4.0
Nov 12, 2021

Stock value first, employees second, customers last

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Overall I really enjoyed my time working at Lightspeed. - Employees receive great benefits (car, fuel, sport benefit, stock options etc.). - If diversity is important to you, Lightspeed is the best. - Most of the colleagues are great to work with. - Pre-covid the company parties were absolutely amazing.

Cons

Since their IPO Lightspeed is experiencing some severe (possibly fatal) growing pains. Here are some of the symptoms in no particular order: - Complete chaos of acquisitions: most of them seem to happen to bump up the customer count and do not improve the product line-up. - Product listens mostly to the board, which on their turn mostly look at what the competition is doing. There is a complete lack of real innovation or understanding of the customer. - A lot of managers grew from within the company and have no real management background. Loyalty to the company gets too easily rewarded with a leadership role, resulting in a lot of underperforming and/or burnout managers. - The easier it is for upper management to find you on a world map, the more attention your region will get. Both on a product level as on an office level. (As you can expect, Ghent is not so lucky).

3.0
Apr 20, 2021
Recommend
CEO approval
Business Outlook

Pros

All the people I've worked with at Lightspeed are fantastic. Driven, intelligent, great teams, great mid-level leadership. Accommodating managers and team leads who help you progress in the company, competent coworkers, good collaboration between departments The focus on the work is good. You won't be doing time wasting projects. You will be given opportunities to prove yourself

Cons

Really the pay. Either your in sales where the majority of your pay is commissions (and you can make decent money but take on a lot of stress) or you're not in sales and the money is mediocre at best to insulting. They fail to pay a competitive salary while hiring many new employees at the same time.

Viewing 139 - 141 of 1,073 Reviews

Glassdoor has 1,209 Lightspeed reviews submitted anonymously by Lightspeed employees. Read employee reviews and ratings on Glassdoor to decide if Lightspeed is right for you.