Does Lightspeed pay their employees well?

According to anonymously submitted Glassdoor reviews, Lightspeed employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Lightspeed. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Lightspeed?

61% of Lightspeed employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lightspeed 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Lightspeed?

Account Executive (54) , Sales Development Representative (SDR) (37) , Account Manager (36) , Sales (28) , Support Specialist (25) , Software Developer (24) , Implementation Consultant (19) , Software Engineer (18) , Senior Software Engineer (15) , Customer Support Specialist (14) , Technical Support Specialist (14) , Product Manager (13) , Technical Support (13) , Manager (12) , Customer Success Manager (11)

What are the pros of working at Lightspeed according to real employee reviews?

"Great benefits and health coverage" ((in 123 reviews)); "Lots of genuinely great people" ((in 116 reviews)); "The culture was great" ((in 100 reviews)); "great team building new product driven interesting role" ((in 47 reviews)); "great office" ((in 42 reviews))

What are the cons of working at Lightspeed according to real employee reviews?

"Poor Management Bad Management" ((in 56 reviews)); "Salaries are low and comp plan is very confusing." ((in 38 reviews)); "People leaving and layoffs are common." ((in 26 reviews)); "But I know some people that does not have good manager." ((in 21 reviews)); "Sometimes hours are long sometimes" ((in 14 reviews))

What are employees saying about Lightspeed layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lightspeed layoffs and their outlook for job security at Lightspeed in 2026.

Lightspeed reviews

3.5

61% would recommend to a friend

(1,073 total reviews)

Dax Dasilva

76% approve of CEO

50% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.7

Culture & values

3.7

Work/Life balance

3.6

Compensation and benefits

3.4

Career opportunities

3.1

Senior management

Lightspeed has an employee rating of 3.5 out of 5 stars, based on 1,073 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

May 11, 2024

Stay away

Senior product manager

Recommend

CEO approval

Business Outlook

Pros

Conceptually they have a good mission! But good intentions are not good enough!

Cons

This company continues to struggle and laying off people. Dot leave your stable job to work here!

Lightspeed Response

2y

Hello, thank you for taking the time to review and for all of the positive impact you no doubt made during your time at Lightspeed. It’s great to hear our mission resonated with you. We value all feedback and will share your perspective here with the relevant leaders. It’s never an easy decision to make to let go of any employees and if your role was impacted then please know what a tough call it was. Wishing you all the best in your future endeavors.

2.0

Jan 11, 2024

Failure of leadership - unclear dismissal

Sales development representative (sdr)

Recommend

CEO approval

Business Outlook

Pros

The team is filled with energetic and hard working people making work much more enjoyable than it should be. The office is the nicest place I have been.

Cons

Leadership fails to recognize when its managers and decision makers are sabotaging people on their own teams. They celebrate metrics inconsistently and favoritism seems to be the name of the game. The lack of performance reviews and the broken telephone when feedback is provided by frontline workers leads to harmful reputations. Layoffs are made without clear explanation as to why certain more senior employees get cut instead of more junior ones

Lightspeed Response

2y

Hi, thanks for your review and the impact you made during your 4 years at Lightspeed. We agree with your feedback regarding our people - we have some fantastic hardworking folks at Lightspeed! Your feedback regarding leadership is concerning. If you are comfortable, we encourage you to reach out to our confidential email, people@lightspeedhq.com - this will help us to understand your feedback and take steps to improve our employees' experience at Lightspeed.

1.0

Sep 28, 2023

Don't do it.

It manager

Recommend

CEO approval

Business Outlook

Pros

the people are great the office is nice and free food and coffee is always available.

Cons

No Transparency. The executives of this company are out for themselves. The customer doesn't matter and the employees don't matter. Despite all efforts to show they value the employees, their lack of transparency, and direction say other wise.

Lightspeed Response

2y

Hi, thanks for your review and the impact you’ve been making at Lightspeed in your time so far with us. We agree that the people are great, as well as our world-class offices. Regarding your perspective on transparency we encourage you to reach out to our confidential email, people@lightspeedhq.com to book time for a conversation or speak with your People Business Partner about this. We want all of our people to feel supported to thrive and do great work and would love to sit down for a talk about this. Hope to hear from you directly soon.

Viewing 133 - 135 of 1,073 Reviews

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Lightspeed

Lightspeed reviews

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Reviews by job title

Stay away

Failure of leadership - unclear dismissal

Don't do it.

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