Lightspeed reviews

3.5

60% would recommend to a friend

(1,071 total reviews)
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Dax Dasilva

75% approve of CEO

49% positive business outlook

Lightspeed has an employee rating of 3.5 out of 5 stars, based on 1,071 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews
1.0
Dec 3, 2024
Recommend
CEO approval
Business Outlook

Pros

- Good benefits and perks, nice offices - Lots of genuinely great people

Cons

Complete lack of transparency or care from leadership; - learned our office lease was not being renewed when the landlord brought prospective new tenants to see the office during a workday, followed by us finding the office listed for lease online. - learned of a potential company sale from a news article. - two rounds of layoffs in 2024 affecting >500 employees. Layoffs seem to be an annual trend.

1.0
Jul 10, 2024
Recommend
CEO approval
Business Outlook

Pros

Some team social as we needed to get distracted from ridiculous pressure. Some benefits.

Cons

Management is unhelpful, clueless and noxious. Unlimited PTO should be a perk but not in AM/Sales, you are lucky if you get the statutory. Unrealistic target made to drain all the team and not getting rewarded. Delivering the opposite shared with the team. Shamble of a company. Avoid

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Lightspeed Response
1y
Hi there, thanks for taking the time to leave a review and the impact you no doubt made during your time with us. We want all Lightspeeders to have a great employee experience and to feel supported to do great, impactful work and we are concerned to hear that you felt this way. If you’re open to it please reach out on our confidential email people@lightspeedhq.com. Thank you for taking the time to review and share your perspective of your time with us—hope to hear from you directly very soon.
1.0
Jun 3, 2024

Bypass Any Job Advertised Here at... Lightspeed

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

At the end of 5 days you got 2 days away from a bad product that constantly feel over.

Cons

Troubleshooting the same issues continuously as nothing ever got fixed. Escalating issues were impossible as they were always dropped back in your lap. You had to ask to go to the bathroom... like you are six and in school... really. Better, easier shift patterns were given to the TLs favorites so if you weren't one of them you better learn to love working nights. Everything else.

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Lightspeed Response
2y
Hi there, we’re so sorry to read that you feel this way. We want all Lightspeeders to have a great employee experience and to feel supported to do great, impactful work. If you’re open to it please reach out on our confidential email people@lightspeedhq.com. We’d love to sit down for a talk about this. Thank you for taking the time to review and share your perspective of your time with us—hope to hear from you directly very soon.
Viewing 76 - 78 of 1,071 Reviews

Glassdoor has 1,207 Lightspeed reviews submitted anonymously by Lightspeed employees. Read employee reviews and ratings on Glassdoor to decide if Lightspeed is right for you.