Lightspeed reviews

3.5

60% would recommend to a friend

(1,071 total reviews)
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Dax Dasilva

75% approve of CEO

49% positive business outlook

Lightspeed has an employee rating of 3.5 out of 5 stars, based on 1,071 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews
2.0
Jun 11, 2020

Looks good on the outside, but stumbling on the inside

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people can be amazing, provided you stay in your lane so to say. There's free lunch! Codebase is very clean. Proper structure in development + testing.

Cons

Lots of games. Coming back to the aforementioned point of people, if you make waves and point out things that could be improved, be prepared to be treated like an outsider. Management impedes progress and stifles innovation, very little to zero flexibility. Out of touch with their customers' needs. Used to be customer centric, but not anymore. Some tasks cannot be linked to a customers' needs, and it's frustrating to build something you know the customers don't want and/or need. There is little trust in the people. The company lacks direction and a clear vision. A lot of people are more concerned with looking like they work, while actually doing nothing at all.

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Lightspeed Response
5y
We are sorry to hear that your experience at Lightspeed didn’t match what we intend for our employees. We want to ensure that issues are addressed. We are a big promoter of honesty and transparency and we have a culture of constant improvement; feedback from our employees helps us evolve the way we do things. As you mentioned, employees are our greatest asset and we do everything we can to provide a great work environment. There is a lot of feedback to take in here, and we will review in depth and adapt. 

As a fast-paced business that is always evolving and growing, that can result in rapid shift in business priorities and lead to changes in our organizational structure. As a growing organization, we are always looking at new and better ways to do business and support our employees and leaders. In the end we are all looking to have a positive work environment where you can confide in your leaders and colleagues alike. If you feel comfortable doing so, I encourage you to engage in an open dialogue with your People Business Partner so we can work together to improve these issues.
5.0
May 3, 2018
Recommend
CEO approval
Business Outlook

Pros

You will come to work and be surrounded by people you love, who are super smart, talented and encouraging. I have worked here for over three years and there hasn't been a day where I was not happy to be a part of this company.

Cons

Lightspeed isn't your typical 9-5 job, but nothing worthwhile ever comes easy, so be ready to work hard, but reap amazing rewards!

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Lightspeed Response
7y
We’re so flattered by your review! Thank you for your constant belief in us after 3 years. We also feel fortunate to work with so many smart and talented individuals. It does make coming to work every day a breeze. As for your advice, it’s spot on - we will continue to listen to our people in order to be the best employer for them. Thanks again!
2.0
Oct 13, 2016

Glad to be out!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You will meet and make some great friends Great company if you want to advance your career by preformance

Cons

Looks great from outside due to all the publicity Once you jump into the train you will see very quickly what is left wasn't so bad Its driven by sales and the focus is 100% sales Management gossips more than the employees

Viewing 73 - 75 of 1,071 Reviews

Glassdoor has 1,207 Lightspeed reviews submitted anonymously by Lightspeed employees. Read employee reviews and ratings on Glassdoor to decide if Lightspeed is right for you.