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      Lightspeed

      Engaged Employer

      Lightspeed reviews

      3.5

      61% would recommend to a friend

      (1,075 total reviews)
      avatar

      Dax Dasilva

      76% approve of CEO

      50% positive business outlook

      Ratings by demographic groups

      Lightspeed has an employee rating of 3.5 out of 5 stars, based on 1,075 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Reviews by job title

      1K reviews
      1.0
      Mar 7, 2023

      STAY AWAY

      Technical support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great teams, and tools to get the job done!

      Cons

      Job security is not guaranteed. They just laid off 300+ people. Pay is well below industry averages. Your workload will be constantly added to, with no change to compensation. Ever since the current CEO took over, LS has been in a profit-over-everything kick. Not in a good way. LS have been hemorrhaging their great, tenured talent for many many years now.

      2.0
      Mar 5, 2023

      Going downhill

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great co-workers (in my department at least), interesting product and industries we serve.

      Cons

      Going downhill fast. Laid off 300 people yet goals haven’t changed. The rest of us are forced to pick up the slack. Surveys sent out over the past two years consistently show that at least 80% of employees prefer remote work but we’re being forced back into the office because they CEO decided to sink millions into office renovations despite feedback. Overall culture and moral has diminished significantly since the current CEO took over. Total compensation is well below market for individual contributors.

      avatar
      Lightspeed Response
      3y
      Hi, thank you for taking the time to write here on Glassdoor. The feelings you describe are absolutely not what we’re aiming for as an employee experience. It’s true that in one recent pulse survey, 69% of respondents couldn’t see the value in returning to work for multiple days per week, so we baked a lot of flexibility into our hybrid return to office program as a great way to connect to more of our great co-workers and Lightspeed culture. We have a confidential email address where we’d welcome discussing your points further: people@lightspeedhq.com if you can write to us there. Alternatively we strongly encourage you to reach out to your People Business Partner to set up some time to talk.
      4.0
      Mar 5, 2023

      Great company culture

      Merchant applications coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      People are amazing, culture is great

      Cons

      Nothing I could think of

      avatar
      Lightspeed Response
      3y
      Hi, thanks for taking the time to review here on Glassdoor. Wishing you all the best and thank you for all of the contributions to Lightspeed during your time with the company.
      Viewing 529 - 531 of 1,075 Reviews
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      ReviewsLightspeed reviews

      Glassdoor has 1,211 Lightspeed reviews submitted anonymously by Lightspeed employees. Read employee reviews and ratings on Glassdoor to decide if Lightspeed is right for you.