Does Lightspeed pay their employees well?

According to anonymously submitted Glassdoor reviews, Lightspeed employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Lightspeed. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Lightspeed?

61% of Lightspeed employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lightspeed 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Lightspeed?

Account Executive (54) , Sales Development Representative (SDR) (37) , Account Manager (36) , Sales (28) , Support Specialist (25) , Software Developer (24) , Implementation Consultant (19) , Software Engineer (18) , Senior Software Engineer (15) , Customer Support Specialist (14) , Technical Support Specialist (14) , Product Manager (13) , Technical Support (13) , Manager (12) , Customer Success Manager (11)

What are the pros of working at Lightspeed according to real employee reviews?

"Great benefits and health coverage" ((in 135 reviews)); "Lots of genuinely great people" ((in 116 reviews)); "The culture was great" ((in 105 reviews)); "great team building new product driven interesting role" ((in 49 reviews)); "Great office" ((in 36 reviews))

What are the cons of working at Lightspeed according to real employee reviews?

"Poor Management Bad Management" ((in 54 reviews)); "Salaries are low and comp plan is very confusing." ((in 35 reviews)); "People leaving and layoffs are common." ((in 25 reviews)); "There are some great managers in this company, but they are few and far between and usually don’t stay very long." ((in 20 reviews)); "Can only speak for the team I worked on but the leadership was very poor and everyone felt insecure about their position and was over worked." ((in 14 reviews))

What are employees saying about Lightspeed layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lightspeed layoffs and their outlook for job security at Lightspeed in 2026.

Lightspeed reviews

3.5

61% would recommend to a friend

(1,075 total reviews)

Dax Dasilva

76% approve of CEO

50% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Lightspeed has an employee rating of 3.5 out of 5 stars, based on 1,075 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews

4.0

Mar 12, 2023

High-results Driven Company

Account executive

Recommend

CEO approval

Business Outlook

Pros

Great co-workers, very nice people and decent training.

Cons

My pay was 50k base, which is on the lower end of the average for Account Executives.

Lightspeed Response

3y

Hi there, thank you for taking the time to review here at Glassdoor. We're super happy to hear that you enjoyed your team and the training - we're aiming for a world-class employee experience. We'd encourage you to share further feedback if you wish, with our confidential email people@lightspeedhq.com. Above all, thank you for all of the contributions you made in your time with Lightspeed and we wish you all the best with your future endeavours.

1.0

Mar 8, 2023

Stay faaaaaar away

Customer support specialist

Recommend

CEO approval

Business Outlook

Pros

A job. It used to be fully remote but now they’ve taken that away too.

Cons

- management is a mess - months of promising layoffs won’t happen only to blindside the entire company and layoff 300 employees unexpectedly - limits PTO usage despite advocating for flexible paid time off - forcing a mandatory return to office policy despite using flexible work as a hiring perk - management and ceo blames employees and sales team for the company not performing well despite having bought ten companies in two years with no clear plan on how to manage them

Lightspeed Response

3y

Hi there, thank you for taking the time to review here at Glassdoor. We're aiming for a world-class employee experience and the perspectives you describe are not at all the experience we want for our employees. We take this review seriously and to be able to address this we need more information. If you are open to it please reach out to our confidential email at people@lightspeedhq.com or reach out to your manager or People Business Partner to initiate a conversation. Thank you for all of your contributions you've made so far at Lightspeed and we hope to hear from you directly.

4.0

Mar 8, 2023

Lots of change

Senior product manager

Recommend

CEO approval

Business Outlook

Pros

This is truly a tech company battling to seek profitability

Cons

So much change with acquisitions and economic outlook.

Viewing 526 - 528 of 1,075 Reviews

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Lightspeed

Lightspeed reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

High-results Driven Company

Stay faaaaaar away

Lots of change

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Jobs at Lightspeed