Lightspeed reviews

3.5

61% would recommend to a friend

(1,070 total reviews)
avatar

Dax Dasilva

75% approve of CEO

49% positive business outlook

Lightspeed has an employee rating of 3.5 out of 5 stars, based on 1,070 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews
2.0
Dec 5, 2018

Not what it seems

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Many great people - Lots of perks - Cool office

Cons

- Frequent changes in direction and leadership - Office politics is crazy - Ineffective and fake leadership at the Director level and above

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Lightspeed Response
7y
Thanks for your candid review. We’re sorry that you feel as though Lightspeed has not matched your expectations. We’ve gone through a lot of changes, especially with our rapid growth. However, despite some growing pains, our goal continues to be to put our people first. We’d really like to get more insight on your feedback. If you feel comfortable doing so, I encourage you to reach out to your HR Business Partner, so we can work together and improve these issues.
3.0
Jan 6, 2013
Recommend
CEO approval
Business Outlook

Pros

-Generous salary by Montreal standards, decent benefits -Company is growing and is in a sound position financially -Some opportunity for advancement within the company -HR consistently makes outstanding entry-level hires in all departments -Excellent facilities -Fun environment in general

Cons

-Near-total lack of internal processes and standards--everyone is basically winging it -Has a killer case of silo mentality despite having about 50 employees -Unaccountable, spectacularly dysfunctional development team that makes huge failures a routine -The product itself is poor--you will be asked to apologize for it on a regular basis -The business lives or dies on its marketing, rather than on the product. In spite of the buzz there is a feeling that it could all go up in smoke at any moment

3.0
May 3, 2024
Recommend
CEO approval
Business Outlook

Pros

Tenured employees are great - they're the type of people Lightspeed originally went after. They share a vision. Decent benefits.

Cons

The company grew way too fast and now everything feels beyond chaotic. Overlapping products. Bizarre management hires / leadership moves. Managers / team leads with very little relevant experience hired and have zero idea what they're doing. Lots of people are hired into roles where they don't understand the products and aren't trained on them. Company culture evolved into 'let's make a fancy space to eat in' Feels like odd uses of money to have baristas, catered lunches, etc while laying off 500+ people in just over a year. As someone who was part of these layoffs, it's really unfortunate to see other people who did significantly less / worse quality work on a consistent basis stay on. It really makes you realize you're a number there and 'doing your best work' (as certain high level executives have mentioned) seemingly doesn't matter. Expected workloads continued to increase without supporting staff. Higher level management feels like a carousel at this point. Compensation increases are rare and when they do happen, they're often in the form of RSUs which have proven, so far, to be completely unusable.

Viewing 46 - 48 of 1,070 Reviews

Glassdoor has 1,206 Lightspeed reviews submitted anonymously by Lightspeed employees. Read employee reviews and ratings on Glassdoor to decide if Lightspeed is right for you.