Not what it seems - Anonymous employee Lightspeed Employee Review

2.0
Dec 5, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Many great people - Lots of perks - Cool office

Cons

- Frequent changes in direction and leadership - Office politics is crazy - Ineffective and fake leadership at the Director level and above

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Lightspeed Response
7y
Thanks for your candid review. We’re sorry that you feel as though Lightspeed has not matched your expectations. We’ve gone through a lot of changes, especially with our rapid growth. However, despite some growing pains, our goal continues to be to put our people first. We’d really like to get more insight on your feedback. If you feel comfortable doing so, I encourage you to reach out to your HR Business Partner, so we can work together and improve these issues.

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5.0
Nov 25, 2024
Recommend
CEO approval
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Pros

nice atmosphere and understanding people

Cons

Very hard for people who dont communicate

3.0
Nov 10, 2025
Recommend
CEO approval
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Pros

-Unlimited PTO - Use this, the company allows it. This is the main reason I stayed at this company for so long. If they did not offer it, I would have been gone within minutes.

Cons

-Low pay- the company makes up for not paying you by offering unlimited PTO - They keep switching from Atena to Cigna, Kind of annoying when you already have an established PCP - Constant layoffs, its a running joke in this company that when you become a Team Lead you are about to get laid off. - Pay increase- Also it looks like when you start making too much money, prepare to get laid off. Accepting pay increases comes with less job security - This job you need a lot of adaptability- you never know if you might come in and you have an increased amount of duties because they laid someone off - this increase of duties does NOT come with an increased salary/hourly wage either. You are just expected to take on other peoples job duties for nothing in return. -Literally everyone is figuring out things on the spot, there are no tools provided to you to guide you through things. You just gotta figure it out as you go. - The company asks for more than they give. - The company has way too many meetings. You will end up sitting in meeting listening to other departments speak about things that have NOTHING to do with you. Time is not spent well here, time is wasted. - The CEO is very boastful and braggy, like telling us things about his personal life that doesnt pertain to anything related to work in any way, shape or form disguised as " fun facts" when its just a chance to brag.

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Lightspeed Response
4mo
Hi, thanks for taking the time to leave a review. It’s good to hear that you valued the unlimited PTO however, we’re concerned by the other feedback you’ve shared. We take this feedback seriously and use it to inform ongoing improvements. We wish you all the best in your future endeavors.
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