Lightspeed reviews

3.5

63% would recommend to a friend

(1,077 total reviews)
avatar

Dax Dasilva

77% approve of CEO

50% positive business outlook

Lightspeed has an employee rating of 3.5 out of 5 stars, based on 1,077 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews
4.0
Jun 23, 2025

Can be good opportunity

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Lots to see and learn, salary not too bad, colleagues are good to work with

Cons

Multiple acquisitions has made the company incredibly complex to navigate

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Lightspeed Response
1y
Hi, thanks for taking the time to review and for the impact you're making at Lightspeed. It's great to hear that you’re enjoying the learning opportunities and the chance to work alongside great colleagues. We also appreciate your feedback on the complexity brought on by acquisitions — it’s something we’re actively working to streamline. Thank you again for sharing your thoughts!
1.0
May 11, 2025

Not great

Recommend
CEO approval
Business Outlook

Pros

None this company works you i n to the grou d

Cons

This company will chew you up and spit you out

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Lightspeed Response
1y
Hi, thanks for taking the time to review. The cons you mention aren’t at all the experience we’d like for our people and we take all feedback seriously. Thank you for sharing this feedback.
2.0
Apr 7, 2025

Staff

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Salary, People, Work equipment, Offsite activities

Cons

The structure of responsibilities is very unclear — it’s impossible to understand who is accountable for what. I often find out about my own tasks after the fact. There’s a complete disregard for work/life balance. Managers openly state that employees will receive tasks that require working late into the night (without any additional pay), and this is considered normal. There is absolutely no proper mentorship for new employees. All sense of autonomy in decision-making is lost due to constant pressure and restrictions from all sides. The product is extremely complex and difficult to understand, and no one offers help in figuring it out. At the same time, leadership insists that you must figure everything out on your own, or you won’t pass the probation period. Overall, the company environment feels unhealthy.

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Lightspeed Response
1y
Hi, thanks for taking the time to leave a review and for the impact you are making at Lightspeed. It’s concerning to hear your feedback, this isn’t at all the experience we’d like for our people. We take feedback seriously and would like to understand your feedback better so we can address it - if you are open to it, we'd encourage you to reach out to your People Business Partner or on our confidential mailbox people@lightspeedhq.com. Thank you for sharing this and hope to hear from you soon.
Viewing 364 - 366 of 1,077 Reviews

Glassdoor has 1,213 Lightspeed reviews submitted anonymously by Lightspeed employees. Read employee reviews and ratings on Glassdoor to decide if Lightspeed is right for you.