Does Lightspeed pay their employees well?

According to anonymously submitted Glassdoor reviews, Lightspeed employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Lightspeed. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Lightspeed?

63% of Lightspeed employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lightspeed 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Lightspeed?

Account Executive (54) , Sales Development Representative (SDR) (37) , Account Manager (36) , Sales (28) , Support Specialist (25) , Software Developer (24) , Implementation Consultant (19) , Software Engineer (18) , Senior Software Engineer (15) , Customer Support Specialist (14) , Technical Support Specialist (14) , Product Manager (13) , Technical Support (13) , Manager (12) , Customer Success Manager (11)

What are the pros of working at Lightspeed according to real employee reviews?

"Great benefits and health coverage" ((in 129 reviews)); "Great people to work with" ((in 111 reviews)); "The culture was great" ((in 107 reviews)); "great team building new product driven interesting role" ((in 47 reviews)); "It's also a great office, nice to work on Macs, and the paid OPUS pass is nice." ((in 35 reviews))

What are the cons of working at Lightspeed according to real employee reviews?

"Poor Management Bad Management" ((in 53 reviews)); "Salaries are low and comp plan is very confusing." ((in 32 reviews)); "People leaving and layoffs are common." ((in 26 reviews)); "But I know some people that does not have good manager." ((in 20 reviews)); "Sometimes hours are long sometimes" ((in 14 reviews))

What are employees saying about Lightspeed layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lightspeed layoffs and their outlook for job security at Lightspeed in 2026.

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Lightspeed

Lightspeed reviews

3.5

63% would recommend to a friend

(1,077 total reviews)

Dax Dasilva

77% approve of CEO

50% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.8

Work/Life balance

3.7

Culture & values

3.6

Compensation and benefits

3.4

Career opportunities

3.1

Senior management

Lightspeed has an employee rating of 3.5 out of 5 stars, based on 1,077 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Jul 22, 2025

So far so good :)

Senior site reliability engineer

Recommend

CEO approval

Business Outlook

Pros

Best practices, top-notch hardware, ability to work fully remote with no intentions of RTO (which is rare nowadays), no micromanagement, non-toxic environment, nice benefits package, clear career path, awesome work-life balance, and transparent management.

Cons

So far I haven't spotted any

Lightspeed Response

11mo

Hi, thanks for taking the time to review and for the impact you're making at Lightspeed. It's great to hear that you appreciate the culture, ways of working and benefits we have to offer. Thanks again for the review!

1.0

Jul 13, 2025

Finance

Finance analyst

Recommend

CEO approval

Business Outlook

Pros

Remote, Decent pay, RSUs, Tech

Cons

Bad management, turnover, no guidance, better leaders need to be there for finance, no direction, micro mangy

Lightspeed Response

11mo

Hi, thanks for taking the time to leave a review. It's great to hear your appreciation for the being able to work remotely, the pay, RSUs and the technology. However, the cons you mention aren’t at all the experience we’d like for our people and we take all feedback seriously. If you are open to it, we'd like to understand this feedback better - you could either reach out to our confidential mailbox people@lightspeedhq.com or if you are comfortable, speak to a People Business Partner. We hope to hear from you soon.

3.0

Jul 8, 2025

Role was not set up for success

Account executive

Recommend

CEO approval

Business Outlook

Pros

Base pay was decent and great comraderie amongst sales org

Cons

Poor product market fit, encouraged to lie to customers, targets unachievable

Lightspeed Response

11mo

Hi, thanks for taking the time to leave a review and for the impact you made during your time at Lightspeed. It's great to hear the pros you outlined however we're concerned to hear your other feedback. We take all feedback seriously and encourage you to reach out on our confidential mailbox people@lightspeedhq.com so we can address this feedback effectively. Thank you for sharing this and hope to hear from you soon.

Viewing 361 - 363 of 1,077 Reviews

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