Does Lightspeed pay their employees well?

According to anonymously submitted Glassdoor reviews, Lightspeed employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Lightspeed. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Lightspeed?

63% of Lightspeed employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lightspeed 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Lightspeed?

Account Executive (54) , Sales Development Representative (SDR) (37) , Account Manager (36) , Sales (28) , Support Specialist (25) , Software Developer (24) , Implementation Consultant (19) , Software Engineer (18) , Senior Software Engineer (15) , Customer Support Specialist (14) , Technical Support Specialist (14) , Product Manager (13) , Technical Support (13) , Manager (12) , Customer Success Manager (11)

What are the pros of working at Lightspeed according to real employee reviews?

"Great benefits and health coverage" ((in 128 reviews)); "Lots of genuinely great people" ((in 113 reviews)); "The culture was great" ((in 106 reviews)); "My team was great." ((in 42 reviews)); "Great work / life balance" ((in 35 reviews))

What are the cons of working at Lightspeed according to real employee reviews?

"Poor Management Bad Management" ((in 50 reviews)); "Salaries are low and comp plan is very confusing." ((in 39 reviews)); "major layoffs, no direction from upper management" ((in 25 reviews)); "There are some great managers in this company, but they are few and far between and usually don’t stay very long." ((in 20 reviews)); "Can only speak for the team I worked on but the leadership was very poor and everyone felt insecure about their position and was over worked." ((in 14 reviews))

What are employees saying about Lightspeed layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lightspeed layoffs and their outlook for job security at Lightspeed in 2026.

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Lightspeed

Lightspeed reviews

3.5

63% would recommend to a friend

(1,077 total reviews)

Dax Dasilva

77% approve of CEO

50% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.8

Work/Life balance

3.7

Culture & values

3.6

Compensation and benefits

3.4

Career opportunities

3.1

Senior management

Lightspeed has an employee rating of 3.5 out of 5 stars, based on 1,077 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

Dec 16, 2025

All moved to the philippines

Tech support

Recommend

CEO approval

Business Outlook

Pros

Nice office in downtown montreal

Cons

The kpi's are promoting quantity over quality

Lightspeed Response

5mo

Thanks for sharing your feedback and for your time at Lightspeed. Hi there, thanks for taking the time to leave a review. It’s good to hear that you enjoyed the Montreal office - it really is a beautiful office. We'll take on board your feedback with respect to KPIs. Thanks again, and we wish you all the best in your future endeavours

2.0

Sep 5, 2025

Be prepared for constant changes

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There are still some smart, collaborative and genuine people

Cons

You’d think for a more established company we’d be focused less on chasing short term gains and the next shareholder meeting than we are. We can’t stick to a plan, work is constantly disrupted and changed and just as you get used to a new way of working we restructure again. If you thrive in fast paced, volatile and are happy to pivot strategy every 3 months then you will love it here.

Lightspeed Response

9mo

Hi, thanks for taking the time to leave a review. It's great to hear that you enjoyed the people you worked with - we really do have some fantastic talent. We're concerned to hear your comments in relation to your experience of the change at Lightspeed and will take this feedback onboard. Thank you for sharing your review. It goes without saying we wish you all the best with your future endeavors.

3.0

Sep 3, 2025

fair

Graphic designer

Recommend

CEO approval

Business Outlook

Pros

the benefits and the workload

Cons

a startup that grew too fast and people in leadership positions don’t know anything else

Lightspeed Response

9mo

Hi there, thanks for taking the time to leave a review and for the impact you are having. We are pleased to hear that you enjoy the benefits on offer - we really do have some fantastic perks at Lightspeed. Thanks for your feedback on leadership, we appreciate your perspective and will take this on board. Thanks again

Viewing 352 - 354 of 1,077 Reviews

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