Does Lightspeed pay their employees well?

According to anonymously submitted Glassdoor reviews, Lightspeed employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Lightspeed. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Lightspeed?

63% of Lightspeed employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lightspeed 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Lightspeed?

Account Executive (54) , Sales Development Representative (SDR) (37) , Account Manager (36) , Sales (28) , Support Specialist (25) , Software Developer (24) , Implementation Consultant (19) , Software Engineer (18) , Senior Software Engineer (15) , Customer Support Specialist (14) , Technical Support Specialist (14) , Product Manager (13) , Technical Support (13) , Manager (12) , Customer Success Manager (11)

What are the pros of working at Lightspeed according to real employee reviews?

"Great benefits and health coverage" ((in 128 reviews)); "Lots of genuinely great people" ((in 113 reviews)); "The culture was great" ((in 106 reviews)); "My team was great." ((in 42 reviews)); "Great work / life balance" ((in 35 reviews))

What are the cons of working at Lightspeed according to real employee reviews?

"Poor Management Bad Management" ((in 50 reviews)); "Salaries are low and comp plan is very confusing." ((in 39 reviews)); "major layoffs, no direction from upper management" ((in 25 reviews)); "There are some great managers in this company, but they are few and far between and usually don’t stay very long." ((in 20 reviews)); "Can only speak for the team I worked on but the leadership was very poor and everyone felt insecure about their position and was over worked." ((in 14 reviews))

What are employees saying about Lightspeed layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lightspeed layoffs and their outlook for job security at Lightspeed in 2026.

Lightspeed reviews

3.5

63% would recommend to a friend

(1,076 total reviews)

Dax Dasilva

77% approve of CEO

50% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,076 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Lightspeed has an employee rating of 3.5 out of 5 stars, based on 1,076 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews

5.0

Mar 17, 2026

Great company to work for who really values your growth and development

Senior salesforce administrator

Recommend

CEO approval

Business Outlook

Pros

- great company culture - amazing benefits - good team dynamic

Cons

None that I can think of

Lightspeed Response

2mo

Hi, thanks for taking the time to leave a review and for the impact you are making at Lightspeed. It is fantastic to hear that you are having such a positive experience with our company culture and team dynamic. We are also glad to hear you are enjoying our benefits package as we strive to provide a world-class experience for our employees. Thank you again for the review!

3.0

Mar 9, 2026

na

Account executive

Recommend

CEO approval

Business Outlook

Pros

Good Culture Good people Good

Cons

Better to live in MTL as you get better support Salary low compared to the market

Lightspeed Response

2mo

Hi, thanks for taking the time to review and for the impact you made during your 3 years at Lightspeed. It is great to hear that you enjoyed our culture and the people you worked with during your time here. We take great pride in our community and are glad these were highlights of your experience. Thank you again for sharing your perspective, and we wish you all the best with your future endeavors.

2.0

Feb 2, 2026

Dissapointing

Technical support

Recommend

CEO approval

Business Outlook

Pros

Some managers are very supportive.

Cons

Constant Layoff, no job security

Lightspeed Response

4mo

Hi there, thank you for sharing your feedback and for the contributions you made to our Technical Support team during your time at Lightspeed. We are pleased to hear that you found support and guidance from your management team, however, we are sorry to hear that the uncertainty regarding job security impacted your time with us. We understand how vital stability is for our team members and we will take on board your feedback. Thank you again for your honesty. We wish you the very best in your future endeavors.

Viewing 349 - 351 of 1,076 Reviews

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Support Specialist, German speaking

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Social Media Specialist (German speaking)

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Lightspeed

Lightspeed reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great company to work for who really values your growth and development

na

Dissapointing

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Jobs at Lightspeed