Does Lightspeed pay their employees well?

According to anonymously submitted Glassdoor reviews, Lightspeed employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Lightspeed. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Lightspeed?

63% of Lightspeed employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lightspeed 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Lightspeed?

Account Executive (54) , Sales Development Representative (SDR) (37) , Account Manager (36) , Sales (28) , Support Specialist (25) , Software Developer (24) , Implementation Consultant (19) , Software Engineer (18) , Senior Software Engineer (15) , Customer Support Specialist (14) , Technical Support Specialist (14) , Product Manager (13) , Technical Support (13) , Manager (12) , Customer Success Manager (11)

What are the pros of working at Lightspeed according to real employee reviews?

"Great benefits and health coverage" ((in 129 reviews)); "Great people to work with" ((in 111 reviews)); "The culture was great" ((in 107 reviews)); "great team building new product driven interesting role" ((in 47 reviews)); "It's also a great office, nice to work on Macs, and the paid OPUS pass is nice." ((in 35 reviews))

What are the cons of working at Lightspeed according to real employee reviews?

"Poor Management Bad Management" ((in 53 reviews)); "Salaries are low and comp plan is very confusing." ((in 32 reviews)); "People leaving and layoffs are common." ((in 26 reviews)); "But I know some people that does not have good manager." ((in 20 reviews)); "Sometimes hours are long sometimes" ((in 14 reviews))

What are employees saying about Lightspeed layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lightspeed layoffs and their outlook for job security at Lightspeed in 2026.

Lightspeed reviews

3.5

63% would recommend to a friend

(1,077 total reviews)

Dax Dasilva

77% approve of CEO

50% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,077 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Lightspeed has an employee rating of 3.5 out of 5 stars, based on 1,077 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews

3.0

Sep 2, 2025

K-Series Field Sales

Field account executive

Recommend

CEO approval

Business Outlook

Pros

Uncapped Commission Generous Field Budget Friendly Team

Cons

Inexperienced immediate management OTE changes Slow Strategy compared to competitors

Lightspeed Response

9mo

Hi there, thanks for your taking the time to leave a review and the impact you are no doubt making. We're glad to hear you're enjoying the uncapped commission, generous field budget, and working with a friendly team. We also appreciate you candid feedback on the cons you've outlined and we'll take these onboard. Thanks again for your review.

5.0

Aug 18, 2025

Super chill

Sales development representative (sdr)

Recommend

CEO approval

Business Outlook

Pros

Super chill, but also has pressure cuz it’s sales

Cons

Not much everyone is nice in there

Lightspeed Response

10mo

Hi there, thanks for taking the time to share your review and for the impact you're making at Lightspeed. It's great to hear that you're enjoying the friendly and supportive atmosphere. We appreciate your perspective - thanks again for your review!

4.0

Aug 13, 2025

Great company.. before top talent left

Account executive

Recommend

CEO approval

Business Outlook

Pros

Great office, great tools for success

Cons

Issues with product, customers would churn within weeks or days due to implementation headaches.

Lightspeed Response

10mo

Thank you for taking the time to leave a review and for the impact you made during your long tenure at Lightspeed. It's great to hear that you appreciated the great office and the tools for success. We are concerned by your feedback regarding product issues and the customer churn you experienced. We take this feedback seriously and will take it onboard. It goes without saying that we wish you all the best in your future endeavors.

Viewing 355 - 357 of 1,077 Reviews

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Lightspeed

Lightspeed reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

K-Series Field Sales

Super chill

Great company.. before top talent left

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Jobs at Lightspeed