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      Lightspeed

      Engaged Employer

      Lightspeed reviews

      3.5

      61% would recommend to a friend

      (1,073 total reviews)
      avatar

      Dax Dasilva

      76% approve of CEO

      50% positive business outlook

      Ratings by demographic groups

      Lightspeed has an employee rating of 3.5 out of 5 stars, based on 1,073 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Reviews by job title

      1K reviews
      3.0
      Apr 25, 2024

      guinea pig

      Support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      hands-off management style that avoids micromanaging, a supportive environment focused on employee well-being, provision of new MacBook and other equipment, and the option for permanent remote work.

      Cons

      some drawbacks such as limited real-time support for new employees and frequent changes in schedules or task assignments, even within a single day, which can be confusing.

      avatar
      Lightspeed Response
      2y
      Hi there, thank you for taking the time to provide such a comprehensive review. We want all of our employees to thrive and feel supported to do great things at Lightspeed. Thank you for the detailed solutions-focused ideas to ensure all newcomers to Lightspeed receive the right training for their role and feel supported as they settle in. We value this feedback and will share it directly to the relevant leadership groups. If there are any other actions we can take into consideration, or if you wish to book time to chat further you’re very welcome to reach out directly to our confidential email, people@lightspeedhq.com if you feel comfortable doing so. Thank you again for this review and for sharing these thoughts with us. We know it isn’t always easy to share feedback—even anonymously like on Glassdoor—so we appreciate you taking the step. Keep making the positive impact that we are sure you are making!
      3.0
      Apr 23, 2024

      Salary

      Risk analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Unlimited vacation during my time

      Cons

      No feedback to provide manage except increase comp

      avatar
      Lightspeed Response
      2y
      Hi there, thanks for your review and the impact you made during your time at Lightspeed. It's great to hear that you appreciated the unlimited vacation time. With regards to compensation, we have recently rolled out a more structured compensation framework with a view to ensure we remain competitive in the market. Thanks for your feedback and we wish you all the best in your future endeavors.
      3.0
      Apr 17, 2024

      Long hours

      Payments analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible work schedule - tools available to do tasks

      Cons

      Not flexible with leave and understanding of UK work culture

      avatar
      Lightspeed Response
      2y
      Hi there, thanks for your review and the impact you are making at Lightspeed. We value all feedback and are concerned you’ve experienced inflexibility with leave and long hours. Please reach out to your People Business Partner to have a chat. We want you to thrive and feel supported at Lightspeed to do great things—and able to flex our flexible work and paid time off benefits. Thanks again for taking the time to review. Keep making the positive impact we’re sure you’re making!
      Viewing 337 - 339 of 1,073 Reviews
      Related searches: Lightspeed jobs | Lightspeed salaries | Lightspeed benefits | Lightspeed interviews
      ReviewsLightspeed reviews

      Glassdoor has 1,209 Lightspeed reviews submitted anonymously by Lightspeed employees. Read employee reviews and ratings on Glassdoor to decide if Lightspeed is right for you.