Does Lightspeed pay their employees well?

According to anonymously submitted Glassdoor reviews, Lightspeed employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Lightspeed. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Lightspeed?

61% of Lightspeed employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lightspeed 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Lightspeed?

Account Executive (54) , Sales Development Representative (SDR) (37) , Account Manager (36) , Sales (28) , Support Specialist (25) , Software Developer (24) , Implementation Consultant (19) , Software Engineer (18) , Senior Software Engineer (15) , Customer Support Specialist (14) , Technical Support Specialist (14) , Product Manager (13) , Technical Support (13) , Manager (12) , Customer Success Manager (11)

What are the pros of working at Lightspeed according to real employee reviews?

"Working remotely is a great benefit" ((in 128 reviews)); "Great people to work with" ((in 120 reviews)); "The culture was great" ((in 102 reviews)); "great team building new product driven interesting role" ((in 49 reviews)); "It's also a great office, nice to work on Macs, and the paid OPUS pass is nice." ((in 41 reviews))

What are the cons of working at Lightspeed according to real employee reviews?

"Poor Management Bad Management" ((in 54 reviews)); "Salaries are low and comp plan is very confusing." ((in 37 reviews)); "People leaving and layoffs are common." ((in 26 reviews)); "There are some great managers in this company, but they are few and far between and usually don’t stay very long." ((in 20 reviews)); "Sometimes hours are long sometimes" ((in 14 reviews))

What are employees saying about Lightspeed layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lightspeed layoffs and their outlook for job security at Lightspeed in 2026.

Lightspeed reviews

3.5

61% would recommend to a friend

(1,073 total reviews)

Dax Dasilva

76% approve of CEO

50% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Lightspeed has an employee rating of 3.5 out of 5 stars, based on 1,073 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews

3.0

Apr 30, 2024

A Lightspeed Experience

Technical support specialist

Recommend

CEO approval

Business Outlook

Pros

Flexible working Friendly Workplace Enthusiast teammates

Cons

Leadership are shortsighted and have no direction Being treated as a number would be a step up Your enthusiasm soon disappears

Lightspeed Response

2y

Hi, thanks for your review and the positive impact you undoubtedly made during your time with Lightspeed. It's great to hear you had experienced great teammates and a positive workplace. We want all Lightspeeders to have an amazing employee experience and to feel supported to do great work—your feedback indicates that wasn’t your overall experience and we’re sorry to hear this. You may have already expressed feedback during your tenure but if you feel you were unheard and you’re open to sharing specific feedback with us, you could let us know more details on our confidential email people@lightspeedhq.com. It goes without saying we wish you all the best with your future endeavors. Thanks again for taking the time to review.

5.0

Apr 26, 2024

Lightspeed Rocks!

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Great experience. Smart people, great product, amazing culture.

Cons

A lot of churn recently

Lightspeed Response

2y

Hi, thanks for taking the time to review and a big thanks for all the impact you would have undoubtedly made during your time at Lightspeed. It’s great to hear everything you enjoyed and that your experience was so positive. Thanks again and wishing you all the best with your next chapter.

4.0

Apr 26, 2024

Good employer

Account executive

Recommend

CEO approval

Business Outlook

Pros

Good employer to work for

Cons

Leadership seems disillusioned on quality of product. Leadership makes little effort to understand the product/market and in turn makes strategic decisions that are wasteful

Lightspeed Response

2y

Hi, thanks for your review and the impact you are making at Lightspeed. We aim for outstanding world-class products and hope our people feel that our strategies resonate with them to make it happen. Please reach out to your manager or People Business Partner to chat further about this if you feel that we’re not bringing enough attention to understand and enhance our products. We value all feedback as ways to continuously improve so having a conversation will help us to know how to better support how you feel part of our mission and strategies. . Thanks again for this review and keep making the positive impact we’re sure you’re making at Lightspeed!

Viewing 334 - 336 of 1,073 Reviews

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Lightspeed reviews

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Ratings by demographic groups

Reviews by job title

A Lightspeed Experience

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Jobs at Lightspeed