Lightspeed reviews

3.5

61% would recommend to a friend

(1,073 total reviews)
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Dax Dasilva

76% approve of CEO

50% positive business outlook

Lightspeed has an employee rating of 3.5 out of 5 stars, based on 1,073 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews
2.0
May 2, 2024
Recommend
CEO approval
Business Outlook

Pros

I absolutely love the office perks. The ability to get lunches, RRSP contributions and many other perks with health coverage is great.

Cons

Company is in their public profit era and they will squeeze every drop of energy, mental capacity and time from the employees while making more and more cuts, while expecting a lot more from you. Targets on a constant rise until we reached the point of it being out of your control.

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Lightspeed Response
2y
Hi there, we’re so disheartened to read that you feel this way. We want all Lightspeeders to have a great employee experience and to feel supported to do great, impactful work—and be recognized for it! We also really want to see the potential of our people developed and for you to experience the career growth you’re keen on. It sounds like we’re missing the mark here with your experience. If you’re open to it please reach out on our confidential email people@lightspeedhq.com or to your manager or People Business Partner. We’d love to sit down for a talk about this. Thank you for taking the time to review and share your perspective—hope to hear from you directly very soon.
4.0
May 1, 2024
Recommend
CEO approval
Business Outlook

Pros

- Good benefits - Great people - Great work / life balance

Cons

- Can definitely feel the impact of growing pains, makes for a turbulent day to day

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Lightspeed Response
2y
Hi, thanks for taking the time to review, and also for the impact you’re no doubt making in your day to day at Lightspeed. We’re heartened to hear all the things you’re enjoying. We want all Lightspeeders to have a great employee experience and to feel supported to do great - and meaningful work. We hear your feedback that at times the pace feels more of a sprint than a marathon. Keep pacing yourself, refilling your energy cup, and thanks again for all the positive impact you’re making!
4.0
Apr 30, 2024
Recommend
CEO approval
Business Outlook

Pros

Company really tries to make it human when it comes to employees, especially during difficult situations. Middle management are especially caring of their direct reports.

Cons

Can be a hectic environment in which to work with priorities shifting often and a lack of resources and personnel to complete major initiatives.

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Lightspeed Response
2y
Hi there, thanks so much for taking the time to review and for the impact you’re undoubtedly making in your 9+ years at Lightspeed. That’s a phenomenal tenure! It’s terrific to hear that our people-first philosophy is felt across the business. We want all Lightspeeders to have a great employee experience and feel supported to do great (impactful) work. Your advice really aligns to the recent roll out of a reduced set of business priorities and the longer term strategy we’ve been setting out. If you see that these goals aren’t cascading to the IC level to enable folks to focus, please reach out to your manager or People Business Partner for a chat or if you’re more comfortable doing so you can always reach out to our confidential email people@lightspeedhq.com. We genuinely want our priorities to resonate and guide the work we’re all doing. Thanks again for this review and for sharing your ideas and feedback. We value your perspective.
Viewing 331 - 333 of 1,073 Reviews

Glassdoor has 1,209 Lightspeed reviews submitted anonymously by Lightspeed employees. Read employee reviews and ratings on Glassdoor to decide if Lightspeed is right for you.