Lightspeed reviews

The company grew way too fast and now everything feels beyond chaotic. Overlapping products. Bizarre management hires / leadership moves. Managers / team leads with very little relevant experience hired and have zero idea what they're doing. Lots of people are hired into roles where they don't understand the products and aren't trained on them. Company culture evolved into 'let's make a fancy space to eat in' Feels like odd uses of money to have baristas, catered lunches, etc while laying off 500+ people in just over a year. As someone who was part of these layoffs, it's really unfortunate to see other people who did significantly less / worse quality work on a consistent basis stay on. It really makes you realize you're a number there and 'doing your best work' (as certain high level executives have mentioned) seemingly doesn't matter. Expected workloads continued to increase without supporting staff. Higher level management feels like a carousel at this point. Compensation increases are rare and when they do happen, they're often in the form of RSUs which have proven, so far, to be completely unusable.

Company needs to start caring more about servicing their clients