HubSpot reviews

3.4

55% would recommend to a friend

(4,165 total reviews)
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Yamini Rangan

64% approve of CEO

48% positive business outlook

HubSpot has an employee rating of 3.4 out of 5 stars, based on 4,165 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HubSpot employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

4K reviews
5.0
Feb 11, 2017

Beautiful Company Inside & Out

Recommend
CEO approval
Business Outlook

Pros

Unlimited vacation (omg?), candy walls, well stocked pantries, lovely office space and the list goes on, but I thought I'd narrow it down to the top 3 intangibles (aka things you won't see from pictures/articles) 1) Work life balance. Love the point of 'making your work fit into your life'. It feels truly awesome going to work and doing your best with wonderful (or any adjective that's synonymous with super amazing) colleagues who tough out the day together; it ain't easy, but that's why it's fun. Why work 12 unproductive hours when you can work 8/9 good ones and enjoy the well deserved break at the end, right? 2) Genuine effort by management to engage with staff at all levels It is very heartening to see executives leaving personal notes on replies (eg., Glassdoor) by employees because it shows that they truly care. Beyond the gesture, I think it speaks volumes of the transparency and accessibility all employees enjoy within the company. 3) Career development The career development track in HubSpot is so so so clear. What I really LOVE about it is the fact that everything is so well defined through metrics, definition and time frame (as with everything else in the company actually). The beauty of this system is it gives you ample time to prepare/gear up for the outcome, while also giving you a well structured and balanced framework to measure your current performance against the target- no ambiguity there + accountability for personal growth.

Cons

1) Feedback channels get abit messy/ convoluted This is a tricky one because it's difficult balancing openness and feedback efficacy. The issue with having an open door policy with almost anything that goes on in the office, is that yes, you get fantastic feedback that could bring about the next big change, but on the other hand, it's getting pretty messy (with the company expanding so quickly). Surveys and regular 1-on-1 sessions with managers are effective in garnering qualitative responses, which are useful in identifying pain points/ suggestions. But the issue arises when qualitative responses are gathered through open channels (i.e., internal forums/ company wide surveys); discussions get increasingly lengthy and difficult to measure. Is there a way to streamline the process? 2) Updates about the development of global offices With the company expanding pretty rapidly, it would be great to know how the other offices are doing (i.e., growth plans / head count) because this gives employees more time to chart their career growth based off what is currently in works.

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HubSpot Response
9y
Thanks so much for your thoughtful write-up--as someone who thinks in numbers and bullet points, I particularly appreciated your structure! The push on the update about global offices is a good one-I'm putting it on the list for the March company meeting from Dublin because I am sure you're not alone in that push. And I don't disagree that some of the qualitative threads and over-arching company communication can get a bit daunting--we have some work to do to get that right long-term in my opinion. I love that you still feel the potential for career growth here after four years and that you notice how much work we put into understanding how employees are feeling about their work and the company--it means the world to all of us. Thanks for spending four years helping our team grow, we are super grateful and hope it's the start of many more to come. Cheers, Katie
5.0
Feb 8, 2017

Amazing company

Recommend
CEO approval
Business Outlook

Pros

I just started a month ago at HubSpot and was surprised how accurate the culture code is. People at HubSpot are really genuine. There are no hidden agendas (or I haven't noticed them yet). Everybody is there to help each other. Just a month in the C-level trusts us with a lot of information. It's impressive how transparant HubSpot is considering the cize of the organization. Employers really feel involved. Because of the expansion of the company there is great perspective for career growth. ++ Career opportunities ++ Culture ++ Involvement management ++ Salaries

Cons

Overall I'm really content with everything HubSpot is doing. But it would be good to see some improvement on the cooperation between headquarters and the EMEA office.

5.0
Feb 8, 2017

The best of the best

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I've worked in great companies like LinkedIn and Microsoft and this is by far the best place I've ever worked. It's all about the culture and the transparency and autonomy it lives and breaths by. Great people across the board and growing super quick with tons of career opportunities that they deliver on. Couldn't be happier. Also, love the way they've created global roles in the company, a lot of folk in here working across multiple regions with 3 owning global departments.

Cons

I really don't have any to share from my personal experience.

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HubSpot Response
9y
Thanks for sharing your review and for helping DubSpot grow! I also love that we have folks in major global roles in Dublin, and that the office is becoming a true EMEA HQ but also a major hub for talent that is helping our whole organization get better and grow. I also love that you feel our culture and transparency match or outpace some wonderful companies we admire--one of our goals is to be truly remarkable, and that means keeping pace and innovating alongside organizations who have done this well at scale. We'll plan to keep up the hard work on that front. In the meantime, thank you so much for all that you do--I'm deeply grateful. -Katie
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