Disappointing experience - Read all reviews carefully
Pros
Worked with some of the best sales reps in the industry and no doubt it helped me hone in on my negotiation skills. The product is world class and genuinely helped companies grow. Met some great people who I learned a lot from and there is a sense of togetherness from individual contributors in all departments to support one another through thick and thin. Top tier health insurance, "unlimited leave" and compensation in Sales was quite good
Cons
One of the reasons why I joined HubSpot was because it's renowned by Glassdoor as one of the best places to work. In my experience, the reality is very different. The company simply over hired more than they needed to meet investor expectations and there was not enough leads to go around for everyone. Firstly, onboarding was general introduction, how to sell HubSpot, personas etc. but no product training so there is a lot of 'figure it out yourself' which took time to find my system that works for me but if you don't after 6 months then it could automatically trigger a PIP. PIP appears to be a very normal thing at the Sales department and seems to be implemented more for "population control". While I understand the need for a systematic way, managers tend to use it as fear to motivate their teams and this leads to two things: burn-out and high attrition. In my first year alone, I saw 6 people that resigned or were asked to resign. It was almost as if we're trying to hit quota not to succeed but to survive and avoid a PIP. Managers alone passed that pressure onto us in Sales to start creating deals and do call blitzs each week which were simply unrealistic vanity numbers given the headwinds in the macroeconomics rather than focusing on having a clean pipe that actually have real opportunity to close for reps to spend most of their time. Feedback seems to be dismissive where managers are not receptive to a two-way system to be on the same page about working styles. It's almost as if their ego won't allow it or that they have never been wrong in their life when reps give their feedback on what support they need. This added more unnecessary stress and anxiety than it needed when everyone was already doing their very best within their control. One example is that after the layoffs, my "manager" called for a team meeting to check in on us but when I mentioned how it impacted me, I was brought aside were he said I had to be mindful about what I say or it could harm how I progress. When I gave context, he completely dismissed my feelings as well as my feedback when it was supposedly in a 'safe space'. I'm trying to be impartial as I can but after I read the reviews on Glassdoor and those who reported about having mental health issues deteriorating because of how managers leverage fear and PIPs to motivate, it is very true. It can be survival of the fittest. I've been in Sales for 8 years before I joined and I never seen anything quite like it where reps were crying after 1:1s and forecast meetings. The micromanagement even got me to the point where enough is enough and no job should ever come at the expense of your mental health. So my advice is read all the reviews very carefully and take both negative and positive reviews with a grain of salt especially the 5 star ones as they tend to be just one liners without any meaningful insight about the working culture.
