HubSpot reviews

3.4

54% would recommend to a friend

(4,168 total reviews)
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Yamini Rangan

63% approve of CEO

48% positive business outlook

HubSpot has an employee rating of 3.4 out of 5 stars, based on 4,168 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HubSpot employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

4K reviews
4.0
Sep 12, 2017
Recommend
CEO approval
Business Outlook

Pros

To use a baseball analogy, truly feel like we are in the 2nd inning here at HubSpot even with a lot of success thus far. There is nothing that fires me up more than being on a growing team and moving from a mere application, to a stack of tools, to eventually a platform and figuring out how to become a facebook, amazon, oracle, etc. catered to SMBs. The possibilities really are endless for the company from that perspective as they have gone from Marketing tools, to Sales tool and more. As an individual contributor, the possibilities are endless as well for what career path you want to carve out assuming you can over perform.

Cons

What makes me nervous as we push to this idea of becoming a platform, is the speed in which we do it. I've worked for companies where they thought the timing was right to add fuel to fire and as a result essentially spontaneously combusted because things needed to be ironed out internally first before truly thinking up hyper growth. Also, transparency I think is becoming more of an issue. As an organization who preaches how transparent we are, I think this has become a little distant compared to years past for front line employees to the c-suite....even though we say we are transparent. January is shockingly not that far away and I think there is a ton of unknown still on a month to month basis.

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HubSpot Response
8y
Thanks for the thoughtful review, and for helping our prospects and customers grow with HubSpot. I love that you called out how individual contributors can grow here and how our SMB strategy has you fired up for what's to come, both are great reasons to work here. Great pushes on both platform speed and transparency--on the transparency front, I think it's less our willingness to do it and more investing the time to ensure we over-communicate on this front, so will happily think about how we can improve here and welcome your feedback if you're comfortable sharing separately. Thanks as always for the thoughtful push and feedback, I really appreciate it. Sincerely, Katie
4.0
Sep 12, 2017

Great place to work!!

Recommend
CEO approval
Business Outlook

Pros

Flexibility, culture, work life balance are all pros at HubSpot.

Cons

I will say diversity is currently a con but I see forward progress.

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HubSpot Response
8y
Thanks for the review! We are working hard to continue to improve on diversity and inclusion, and I hope we make you proud on that front. Thanks for working so hard on finance to help our team grow, we really appreciate it! -Katie
4.0
Sep 12, 2017

Overall positive experience

Recommend
CEO approval
Business Outlook

Pros

-Smart and talented coworkers. Can honestly say I don't have any coworkers that I don't enjoy working with. -Employees are actually given the autonomy to work when/where is most convenient as long as the work gets done and is done properly. -Amazing benefits/perks/culture (great insurance, work from home, kitchen, coffee garden, PTO, casual dress, dogs etc.) -The transparency here seems to be pretty unprecedented for a company of this size. It's insightful to have access to founder/C-level thoughts on topics ranging from corporate strategy to hiring initiatives. -It is refreshing to see hard-working people promoted from within.

Cons

-Cyclical work and growth leads to work-life balance being an issue sometimes. There are some late nights required by a lot of people to keep this place running. -I could likely receive a higher compensation package while working less hours in a similar role elsewhere.

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HubSpot Response
8y
Great feedback, thanks for taking the time to share it. I like your specificity on autonomy, benefits, and transparency, and your callout that we help people grow internally. I think you're right that sometimes late nights, particularly for finance, can be a challenge, so it's something we should continue to keep an eye on as we grow. If I can do anything to help navigate these, please let me know--thanks as always for the feedback and for the hard work you do to help HubSpot grow. -Katie
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