Does GoTo pay their employees well?

According to anonymously submitted Glassdoor reviews, GoTo employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at GoTo. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at GoTo?

60% of GoTo employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated GoTo 4.3 out of 5 for work life balance, 3.9 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at GoTo?

Account Executive (85) , Senior Software Engineer (85) , Software Engineer (77) , Account Manager (49) , Sales (32) , Business Development Representative (BDR) (29) , Staff Software Engineer (22) , User Services Representative (19) , Product Manager (17) , Manager (16) , Project Manager (15) , Sales Representative (15) , Sales Manager (14) , Marketing (13) , Devops Engineer (12)

What are the pros of working at GoTo according to real employee reviews?

"Great benefits: Work" ((in 125 reviews)); "Work Life balance is good" ((in 100 reviews)); "Great colleagues (that keep leaving)" ((in 44 reviews)); "Great team to work with all around" ((in 37 reviews)); "Okay pay and good benefits" ((in 36 reviews))

What are the cons of working at GoTo according to real employee reviews?

"If you fall under bad management its really difficult to work." ((in 81 reviews)); "Constant layoffs" ((in 46 reviews)); "Leadership has no vision other than $$$ and in that pursuit they jump through impossible hoops over dollars to pick up pennies." ((in 42 reviews)); "We had very good managers in the past but they are no longer with the company." ((in 27 reviews)); "And I feel like upper management is hiding some big problems from us to keep us with the company." ((in 18 reviews))

What are employees saying about GoTo layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about GoTo layoffs and their outlook for job security at GoTo in 2026.

GoTo reviews

3.7

60% would recommend to a friend

(1,407 total reviews)

Rich Veldran

48% approve of CEO

42% positive business outlook

Ratings by category

4.3

Work/Life balance

4.1

Diversity & inclusion

3.9

Culture & values

3.8

Compensation and benefits

3.3

Career opportunities

3.1

Senior management

GoTo has an employee rating of 3.7 out of 5 stars, based on 1,407 company reviews on Glassdoor which indicates that most employees have a good working experience there. The GoTo employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Oct 20, 2017

Great company to work

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

1. Can work on all latest technologies 2. Provides good opportunity for the employee to excel in career & personal growth

Cons

None so far, everything is perfect

GoTo Response

8y

Thank you for your review! Let us know how we can continue to provide a great experience for you at LogMeIn. Jason

2.0

Oct 13, 2017

User Services Rep - duped into staying a few months

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Thorough and professional two weeks of training. Free crap (granola bars, seltzer, crappy coffee, fruit, beer every month, a gym, a roof-deck, free beer every month, other tech company bull). Learned valuable customer service and troubleshooting skills.

Cons

The Customer Care department hired $15/hour temps and burned and churned them for months until they quit. When I left after a few months, most of the User Services Representatives were still temps. It seems they were keeping temps as a business strategy; it costs a lot more (due to benefits) to hire company employees. I wish they weren’t so stunningly disingenuous about this. Many calls were incredibly difficult - customers were irate by 100% price increases with practically no notice. This anger grew when customers realized they could not cancel online - they had to call in. User Services Reps were not allowed to participate in fire drills.

GoTo Response

8y

Thank you for leaving your thoughts. We understand our Customer Care Reps have a tough role. They are the first contact point for our customers. Customer Care Reps are never promised FTE opportunities. We communicate that clearly to our staffing partners who find us great Customer Care Reps. We have a great track record of Customer Care Reps converting to full time and succeeding at LogMeIn. Prices of our products have increased, but not at 100%, and we direct customers to reach out to us if they want to cancel their subscription. We are sorry this opportunity at LogMeIn did not work out, but we wish you future success. Thank you, Jason

4.0

Oct 12, 2017

costumer service

Fashion stylist

Recommend

CEO approval

Business Outlook

Pros

Great company, best team work

Cons

more training time, more attention to new staff

GoTo Response

8y

Thank you for your feedback, and we wish you the best in your future endeavors. Jason

Viewing 1195 - 1197 of 1,407 Reviews

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GoTo reviews

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Great company to work

User Services Rep - duped into staying a few months

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