Docusign reviews

3.6

61% would recommend to a friend

(3,624 total reviews)
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Allan Thygesen

60% approve of CEO

48% positive business outlook

Docusign has an employee rating of 3.6 out of 5 stars, based on 3,624 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Docusign employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.7 stars).

Reviews by job title

4K reviews
1.0
Nov 22, 2018

Lack of diversity and compassion

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Generous with salaries, work/life balance and snacks. Autonomy with workload,

Cons

I was made to sit completely by myself for almost a year and a half, away from my team, with days of no conversation. My manager only communicated via email and my boss actively blanked me. I was referred to as "him" in meetings, if acknowledged at all. For a week, the lighting above my desk area was broken and I ended up sat (alone) in darkness. When the light started making a clicking noise, I raised it only to be told: "If we can't freeze you out, we'll just drive you insane." After working on Momentum, the company's annual event, with my contribution actively supporting record attendance, the team went to drinks without me while I was in the bathroom without a word. When I asked for a raise in line with market rate and headhunters, I was told it was too late before my current contract expired. I had been given my new contract to sign only 2hrs before. (I got the money I asked for at my new job, needless to say.) The office is cliquey and I think it's fair to say there is a degree of latent homophobia. It is not a company for creative people, or for anyone who wants more out of life than SQLs.

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Docusign Response
7y
Thank you for sharing your thoughts. This review was more difficult to read than most. We aim to create an environment where everybody can excel and are disappointed to learn of your experience. If you are comfortable doing so, please reach out to Maria Dillon who is based in Dublin and covers your office from an HR point of view. She would like to learn more.
1.0
May 31, 2018
Recommend
CEO approval
Business Outlook

Pros

- pioneers of the esign industry - modern platform and software - green company that makes a positive impact in the world

Cons

- no career development, management is extremely greedy and upward movement is VERY slow... especially in product management and engineering orgs - major red tape, bureaucracy, and politics has inundated many departments even before DS went public recently. Definitely more of a Corporation now instead of a startup (I’ve been here 5+ years) - the company has always been very top heavy (ie way too many Directors, VPs and higher compared to functional level etc) and as a result very few roll up theirs sleeves and actually get stuff done. Def too many cooks in the kitchen on many projects. - Absolutely zero accountability... people in other departments will completely drop the ball at times with no ramifications or consequences. I guess on the flip side it’s super hard to get fired at DS (if you’re not in sales)

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Docusign Response
8y
First of all congrats on making 5 years. Woot woot. My 4th year anniversary is tomorrow. (Reggie gave me a cupcake today.) As to your comments ... well, rats. This certainly was a more painful review to read. Couple ideas here for you because I can tell you care about DocuSign like I do: 1) career ladders with growth plans for employees in your area are available in Confluence. These are live documents. So serve any feedback up. 2) The company has certainly changed in 5 years and there are some standards we need to meet that we didn't before not just because we are a public company but also because of the data we manage and new regulations. There are some things I miss but there are other things I don't. 3) Talk to your manager and also Kirsten Wolberg who is running cross- company initiatives. She is open to hearing ideas of how to drive collaboration and accountability. And may offer you feedback on how to drive it in your areas. Hope that helps. Thanks for weighing in with your POV.
1.0
Aug 25, 2014
Recommend
CEO approval
Business Outlook

Pros

Interesting Technology, good coworkers, nice offices.

Cons

Unrealistic Sales goals, high rates of turnover in Sales, management only interested in saving their own skin with no staff development. Too few people are making their number quarter after quarter.

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Docusign Response
10y
Thank you for your review and good luck with your next position.
Viewing 133 - 135 of 3,624 Reviews

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