Docusign reviews

3.6

61% would recommend to a friend

(3,624 total reviews)
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Allan Thygesen

60% approve of CEO

48% positive business outlook

Docusign has an employee rating of 3.6 out of 5 stars, based on 3,624 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Docusign employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.7 stars).

Reviews by job title

4K reviews
2.0
Feb 18, 2014
Recommend
CEO approval
Business Outlook

Pros

Work environment - perks similar to other startups - great office space, good benefits, decent salary if you negotiate, some very smart people, product has potential

Cons

Old school hierarchy rules - highly paid VPs abound, management skills lacking across the senior management team, typical tech sales driven culture. The company lacks diversity on every single level but most predominately at the top.

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Docusign Response
10y
Thank you for your comments. We wish you well in your new endeavors. We have brought in a bunch of seasoned leaders since you wrote this review. We think it's paid off as we hired about 1000 employees since that time. We have also introducing a Manager Toolkit and Manager Orientation during Discovering DcouSign (our two day all global new hire orientation in Seattle) and we are working on creating a more diverse workforce at every level -- a challenge for most enterprise software companies. I've referred a couple of "diverse" employees, some of who have been hired. I make it a point to review our job listings and try to contribute to building a diverse candidate slate through my own network. It's going to be a team effort. But we are getting there.
2.0
Jun 11, 2024
Recommend
CEO approval
Business Outlook

Pros

- Team was the best group of people I've worked with in my career, so far - Fair pay - Potential for growth, depending on org - Good benefits, including stock options (though the price makes them less valuable now) - Good work/life balance

Cons

- Leadership team that took over in 2022 is not transforming the company back to the amazing place it once was. Ruined former culture of transparency. - New leadership are professional politicians and not showing value for the huge salaries they're paid. - New company strategy is concerning/shaky at best. - Layoffs are the only way the company knows how to save money. Have had over 4 rounds in the last couple of years, some reported publicly, some done quietly. - Company has reinvented itself 3 times in the last 5 years and it continues to flounder. Instead of making the flagship product more affordable to compete with strong market competition, they made it more expensive. - Huge tech debt. Work is almost entirely about fixing existing issues instead of creating anything new. - Silos make collaboration a huge challenge, to say the least. - Product-led Growth org has leadership that thrives on intimidation. So many people have left. Numerous people use leave to deal with mental health toll. - CEO made $85m in 2023 while letting go thousands of employees. No leadership lost any money from their pockets and people searching for work in 2023-2024 are left out to sea. - Last round of layoffs let go of loyal employees, some of which had been with the company for a decade. This loss cannot be underestimated. - RTO is only required for people located near hubs. Were told during pandemic that remote work would be available for all for the future, then it was taken back with new leadership. - Only way to get a 100% remote role is to move away from a hub, or create relationships to people who will let you slide due to special treatment. Creates inequality within teams.

2.0
Jun 2, 2024
Recommend
CEO approval
Business Outlook

Pros

IC level Employees are great to work with. Remote working culture.

Cons

They are not focused on the customer, but how to make money and drive more revenue. They are not transparent with customers on terms and conditions. The Docusign product can easily be replaced with one of many competitors that have a bette product and greater innovation.

Viewing 136 - 138 of 3,624 Reviews

Glassdoor has 4,164 Docusign reviews submitted anonymously by Docusign employees. Read employee reviews and ratings on Glassdoor to decide if Docusign is right for you.