Docusign reviews

3.6

61% would recommend to a friend

(3,624 total reviews)
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Allan Thygesen

60% approve of CEO

48% positive business outlook

Docusign has an employee rating of 3.6 out of 5 stars, based on 3,624 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Docusign employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.7 stars).

Reviews by job title

4K reviews
1.0
Sep 10, 2023
Recommend
CEO approval
Business Outlook

Pros

Great product and new category in the contract space

Cons

- Aggressive management raising their voices on employees - Overly political - White male dominated - Siloed teams, every team does its own thing, which means extremely high level of duplication and roles overlap. - A lot of people in senior roles with no real work experience, thinking they know it all while they know nothing. - Marketing keeps doing the same things over and over again expecting different results. - Extreme focus on low-value lead generation activities, no attention to content, just their programs for the sake of ticking a box and show blunt numbers to sales - No respect for other teams or function - Arrogant and bossy attitude towards other teams - HR does not help if you raise bullying complaints, bullyism and is tolerated as a normal business practise. Senior sales teams unable to sell deals beyond eSignature (it's been years of developing a whole platform of products but sales is still stuck at eSignature only) - RVPs are unable to identify gaps or offer commentary on how their portfolios are performing, what challenges they are facing. The only care about closing quick small wins.

2.0
Aug 3, 2023
Recommend
CEO approval
Business Outlook

Pros

Some of the people we work with are very good at what they do and great to work with. Some of the managers are very good with supporting and enabling their reports to do their jobs.

Cons

Leadership is completely new and does not understand the company or the product. They also do not understand what DocuSign is all about. Too many layers in management and some of the roles are very redundant and unnecessary. Quotas are way higher than they should be compared to what is officially shared with quarterly earnings calls. Most or even all of the account execs are looking for new jobs because they are not getting any real traction with customers to get any meetings at all much less trying to drive deals to any closure. As a SE you will be working a lot on meaningless work because there just is not enough to go around. The AE to SE ration is way too low. 2:1 is the actual target but it should be 3:1 or 4:1 to be realistic but we have too many AE's and probably a few too many SEs compared to the amount of business and meetings we are seeing right now. Product has no real innovation and product leadership is also a mess headed up by people who have no real history with DocuSign or the business we are in. Customer support is a joke and only seem to be interested in closing tickets as fast as possible if they can't find a quick fix. Leadership is completely uninspiring, cringy and you don't hear any confidence in their voices when they talk about the future. If you are looking to work here then look elsewhere.

2.0
Jul 22, 2023

Chaos & coldness in leadership

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pockets of good people on good teams. Cool product (though not unique).

Cons

Terrible communication practices. Google Suite is a nightmare in a corporate setting. Lack of goal setting, either individually or as a team. Useless Town Halls.

Viewing 118 - 120 of 3,624 Reviews

Glassdoor has 4,164 Docusign reviews submitted anonymously by Docusign employees. Read employee reviews and ratings on Glassdoor to decide if Docusign is right for you.