Destined to Fail if they do not identify the right strategy and change their culture - Marketing Docusign Employee Review

1.0
Sep 10, 2023
Recommend
CEO approval
Business Outlook

Pros

Great product and new category in the contract space

Cons

- Aggressive management raising their voices on employees - Overly political - White male dominated - Siloed teams, every team does its own thing, which means extremely high level of duplication and roles overlap. - A lot of people in senior roles with no real work experience, thinking they know it all while they know nothing. - Marketing keeps doing the same things over and over again expecting different results. - Extreme focus on low-value lead generation activities, no attention to content, just their programs for the sake of ticking a box and show blunt numbers to sales - No respect for other teams or function - Arrogant and bossy attitude towards other teams - HR does not help if you raise bullying complaints, bullyism and is tolerated as a normal business practise. Senior sales teams unable to sell deals beyond eSignature (it's been years of developing a whole platform of products but sales is still stuck at eSignature only) - RVPs are unable to identify gaps or offer commentary on how their portfolios are performing, what challenges they are facing. The only care about closing quick small wins.

Explore other reviews about Docusign

5.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work life balance, good people, supportive culture

Cons

Not too much innovation development, Not too interested in in house ML/Ai features

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Docusign Response
1w
Thank you for taking the time to share your positive experience with us. We are thankful for your insights and are happy to read your positive feedback.
2.0
Apr 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Mostly nice people, dedicated to their specific roles.

Cons

Lack of team cohesion among departments. Lots of communication and accountability breakdowns, siloed efforts. Immature processes and undeveloped operations. Unqualified and ineffective leadership: I was to be the Business Process Lead but mid-interview, the hiring manager told me they would instead place me in a very small sub-department reporting into Finance Business Transformation. It was never clear if this was meant to be temporary or permanent... I was successful in facilitating and contributing to a project that was 10+ years overdue at Docusign. The managing director I reported to was laid off so a more tenured employee took over as "manager" who had never been in charge of people and it showed. Despite my contributions, I was told how little they valued my work and efforts on a successful project. Definitely a level disparity as I have been Sr. Finance Manager twice and head of a global department reporting into VP level and up. It appeared that all this new "manager" wanted was a subservient cog to condescend, demotivate, and talk down to. Beyond ridiculous to squander my 15 years of corporate experience.

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