Docusign reviews

3.6

61% would recommend to a friend

(3,624 total reviews)
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Allan Thygesen

59% approve of CEO

48% positive business outlook

Docusign has an employee rating of 3.6 out of 5 stars, based on 3,624 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Docusign employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.7 stars).

Reviews by job title

4K reviews
1.0
Dec 6, 2013
Recommend
CEO approval
Business Outlook

Pros

some nice people, product is ok, free drinks a few free snacks

Cons

bad middle management, you are truly just a number here, paranoid management only concern is "perception" and putting on a good show for boss (example: middle managers telling salespeople to walk briskly down the halls), extreme micro-management, TINY cubes, unreasonable sales quotas, very bad comp plan, nobody making any money except for the lucky few who sell to Banks and Credit Unions and to Wealth Management - if you aren't in one of these verticals (and you won't be) this is truly a dead-end, don't pay for cell phone but want you connected 24/7, bad benefit package, don't match 401k, have managed to drain all the fun out of the workplace.

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Docusign Response
10y
Thank you for your review. Sorry it didn't work out for you here but hope you found a great job elsewhere. Since you wrote this review, we have brought in many seasoned sales executive who have retooled the way we sell. I think you'd find it a different place today.
2.0
Mar 11, 2024
Recommend
CEO approval
Business Outlook

Pros

Great product to sell Ok on compensation (not good not great) Flexible working

Cons

Somehow DocuSign still has not figured out how to collect the money it is owed from its customers. It allows for customers to access the platform without ever having paid for their plan. Then when they don't pay, they will be sent to collections after a year. Oh yeah! Then when they go to collections, that money that DocuSign is missing from the customer, they will come back to the account executive who originally sold the deal, and take it from their compensation on future deals.

Viewing 85 - 87 of 3,624 Reviews

Glassdoor has 4,164 Docusign reviews submitted anonymously by Docusign employees. Read employee reviews and ratings on Glassdoor to decide if Docusign is right for you.