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      Docusign

      Engaged Employer

      Docusign reviews

      3.6

      61% would recommend to a friend

      (3,623 total reviews)
      avatar

      Allan Thygesen

      59% approve of CEO

      48% positive business outlook

      Ratings by category

      3.9

      Compensation and benefits

      3.8

      Diversity & inclusion

      3.7

      Work/Life balance

      3.4

      Culture & values

      3.2

      Career opportunities

      3.0

      Senior management

      Docusign has an employee rating of 3.6 out of 5 stars, based on 3,623 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Docusign employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      1.0
      Nov 8, 2023

      Toxic company

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Product is great, no other cons other than that

      Cons

      - toxic management and behaviours - instead of laying off they want to force people to quit by making the job miserable for them; constant threat of coaching plans, demanding more and more by giving nothing back, encourage people who steal deals/ accounts from colleagues or other markets - many there are burned out or close to it - let great talents go because of how employees are treated - no sense for humanity or people or customer interactions - absolutely no company culture

      2.0
      Dec 2, 2022

      Times of Change

      Technical customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I joined DocuSign in late 2021. The company culture was amazing under Dan (CEO). Employees felt valued, were provided wonderful benefits above industry standard and compensations was very competitive.

      Cons

      Then the pandemic ‘ended’, stock value dropped and investors were unhappy. Since leadership changed, the company has gone majorly downhill. Layoffs are understandable, but employees are now treated like numbers on a spreadsheet rather than people. Benefits are slowly being stripped without proper communication or notice, there is no sick leave (people hoard PTO as a result), and everyone at the company seems to despise the new leadership and culture. Sad to see a once great employer become another soulless corporation.

      1.0
      Feb 12, 2021

      Employee First? Try Shareholder First

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work Great products Amazing Coworkers

      Cons

      Our executive board are in the global top 1% and if you think they care about the other 99% you’re wrong and how this company has changed over the last four years completely backs me up on where their priorities really lay. (I’ll give you a hint it’s not their employees it’s their brokerages) Dan our CEOs salary is 60x what I make per year if I hit OTE.. I like Dan he’s a nice dude this just yells wealth inequality. Dan’s labor per year is not worth 60x mine. On top of that Dan got 1 million shares when starting at DocuSign 4 years ago which is 1000x what I got when I started at the same time..... Add in that our territories for FY22 have shrunk substantially while quotas have increased substantially while our profit and earnings per share has never been higher. To me this YELLS that DocuSigns executive board does not care about their employees rather they care about their shareholders first and foremost BECAUSE our executive board are the largest shareholders. As an employee I feel like there is this media blitz about employees first yet I see what is actually happening and how we’ve changed over the last 4 years and I would say we do not put employees first as shown by our CEOs ridiculous pay and share allocation and how they are making it harder and harder for their sales staff to make good money bc lower sales payout inherently helps our share price. This is representative across our entire C suite. To me when I found this out my view on Dan and our entire executive board has completely changed and I am frankly disgusted.

      avatar
      Docusign Response
      5y
      It’s always hard to read a 1-star review. I can’t speak to the specifics of the changes in sales territory and quota, but we do have more products to sell and more companies (and their General Counsels) are open to using electronic signature than they were 5 years ago. So, there might be greater TAM in the territories than there were previously. By carving up the territories, we can go deeper. But I’d encourage you to share your thoughts on this with Loren or Dan. If there is one thing I know about Dan, you will get an answer and he will quite willingly engage in a debate with you. As for Dan’s compensation, as an employee who has been here for almost 7 years, I can tell you I believe that we are a $40B mainly because of Dan’s leadership. It was never a done deal that we would make it. We had our eyes set on an IPO a few times and called it off. Dan turned this company around in less than 2 years of walking in the doors of 221 Main St. and accomplished what none of the former 3 or 4 CEOs were able to do – pull off a successful IPO, build a $40B company and enable our original investors to realize massive gains on their investments. You speak about him caring about shareholders – but that’s us. That is every single employee because we all own shares. And those extra shares the Board grants him every year? He is giving them all away to charities in the communities where we have offices. His first generous grant was to the Boy’s and Girl’s Club of San Francisco. He is doing it now, not later via a charitable trust but today. Now. When people and communities need it.
      Viewing 64 - 66 of 3,623 Reviews
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      Glassdoor has 4,162 Docusign reviews submitted anonymously by Docusign employees. Read employee reviews and ratings on Glassdoor to decide if Docusign is right for you.