Docusign reviews

3.6

61% would recommend to a friend

(3,623 total reviews)
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Allan Thygesen

59% approve of CEO

48% positive business outlook

Docusign has an employee rating of 3.6 out of 5 stars, based on 3,623 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Docusign employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.7 stars).

Reviews by job title

4K reviews
2.0
Oct 12, 2017

Glassdoor Ratings are Padded

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I like my cowokers, but senior management (VP & SVP level) has a few completely incompetent people.

Cons

Someone in the company is doing really good job at padding the glassdoor reviews. If you go look on any other site, you'll get a real picture of how employees feel about DocuSign. As of this review, the Comparably DocuSign review has a C- rating, bottom 30% compared to companies of a similar size in the US, bottom 20% compared to companies nearby in SF. Gender score and diversity score are both D (bottom 20%). Leadership grade is a D (bottom 20%) and compensation is a C (bottom 35%).

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Docusign Response
8y
Thanks for writing a review. I hope you take the opportunity to share more specific detailed thoughts and ideas via pulse surveys or the All Hands pre-meeting surveys so that if there are areas of concern we can address them. Our new Chief People Officer, Joan Burke, will be instituting more regular, smaller surveys. As for padding of Glassdoor reviews, GD's fraud detection policies are pretty strong and only enable employees to post real reviews. Of course individual employees do have different experiences but hopefully candidates can get a balanced view by reading the more than 600 reviews about DocuSign (as of this date) on Glassdoor. So thank you again for sharing yours.
2.0
Sep 14, 2015

Unrealistic Quotas

Recommend
CEO approval
Business Outlook

Pros

Great product and the leader in the market.

Cons

Expect not to make quota. DocuSign pays under market value for sales roles and unless you get that one big "whale" of a sale every year, you will be living mostly off of your base salary. Account Executives are stressed out, tanking their careers for Execs to make all the money.

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Docusign Response
10y
Thank you for your feedback on quotas. We will share this review with the HR Business Partners team as we are always open to hearing how we can help everybody succeed.
2.0
Mar 31, 2014

Worst company I have ever worked for

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are honestly some good people who work here and they make it worth it.

Cons

Read the early reviews, they are true. I feel like the most recent and current reviews are written by the HR department. This company only cares about themselves and not the employees that work for it. The people who care will be jaded fast. Every two days you will see a new VP email of the usual demographic and never of any diversity or a woman. It is a 650+ company that is ran like a 10 person start up. No room for growth, hard to move around within the company...all about politics.

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Docusign Response
10y
I can promise you (cross my heart, hope to die ...) that nobody in HR writes false reviews. That is not the way we roll. We genuinely care about the team. As our CEO says, the team is our most important asset. It is our "strategy offensive weapon". Since you wrote this review, we have added about 1000 employees both organically and through acquisition (Brazil, Israel, France, small SF based acquit-hire). Upon reflection, it seems like a wise call that we brought in seasoned leaders who know how to scale. We have brought in a couple great women recently including Catherine Courage. But like most tech companies -- especially in enterprise -- we could benefit from more diversity across gender, race, age, sexual orientation. Everything because our product serves everybody. It is in our financial interest to build a more diverse workforce. I myself have recommended a couple of hires (got a nice cash reward for one "diverse" hire). So I would encourage you to scan the list of open reqs and refer diverse candidates. Employee referrals are often the best hires as they get in groove faster and stay longer with the company.
Viewing 67 - 69 of 3,623 Reviews

Glassdoor has 4,162 Docusign reviews submitted anonymously by Docusign employees. Read employee reviews and ratings on Glassdoor to decide if Docusign is right for you.