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      Docusign

      Engaged Employer

      Docusign reviews

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      3.6

      61% would recommend to a friend

      (3,623 total reviews)
      avatar

      Allan Thygesen

      59% approve of CEO

      48% positive business outlook

      Ratings by category

      3.9

      Compensation and benefits

      3.8

      Diversity & inclusion

      3.7

      Work/Life balance

      3.4

      Culture & values

      3.2

      Career opportunities

      3.0

      Senior management

      Docusign has an employee rating of 3.6 out of 5 stars, based on 3,623 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Docusign employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      1.0
      Jun 8, 2022

      TOXIC -Culture of fear to speak up, bullying & retaliation. Massive gap b/t public image & what happens inside DocuSign.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Internal enablement and training - management training, unconscious bias/inclusion training, etc - Education assistance program - Products and market opportunity - A great place for those who may just want to coast or even do bare minimum - Dan and Joan say all the right things in terms of building a great culture where everyone can 'do the work of their lives' unfortunately it's all an image.

      Cons

      - There is a lack of curiosity, accountability and leadership within DocuSign starting with Dan Springer and Joan Burke. The issues I raised are deep rooted within the company's culture and ultimately a reflection on Dan Springer. - Overall there is a blame culture, lack of 'can do' attitude and willingness to help from certain internal teams, lack of customer focus, lack of vision, 'us' vs 'them' mentality across teams, lack of clarity around objectives linking back to corporate goals, internal politics and toxic culture of arrogance. - Unhealthy, toxic management culture I saw applied to former colleagues and experienced first-hand. - DocuSign says they're looking for people to challenge the status quo, move with urgency, eliminate bureaucracy but unfortunately there is no support for those who do and even worse you may experience retaliation, threatened exit and ultimately be forced to resign. - Culture of loyalty, don't rock the boat with the existing leadership in place

      avatar
      Docusign Response
      3y
      Thank you for sharing your feedback. We are sorry that you had a poor experience, which is not our standard. At DocuSign, we are committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. All our employee and any talent prospects can count on us to be honest, open, and do our best to do what’s right, every day. Everyone has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. We took your feedback seriously and have shared your feedback with senior leadership team. In the meantime, we will strongly encourage you to connect with your HRBP to address your concern.
      1.0
      Jul 10, 2021

      Toxic Culture, Zero Trust, Bad Leaders

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Stock price if you joined pre-IPO. Some people are nice. The culture used to be good.

      Cons

      DocuSign has a disastrous culture. Peaople are leaving like crazy. In fighting and politics are everywhere . This is one of the worst, not best places to work. You cannot trust anyone in Trust. The CISO is weak and uninformed. The leadership team know nothing. Back channeling and nepotism rule. I heard that you can delete bad reviews on Glassdoor, which is what must be happening, or people are too afraid to give truthful feedback or the fact that execs don’t act on it. HR know there is a problem but work against the company’s and employees’ interests. It is a shame because the product is great but it is not possible to work here.

      avatar
      Docusign Response
      4y
      Thank you for sharing your feedback. This was a more difficult review to read, and we have shared it with our Chief Trust and Security Officer so she is aware of the review. On point, we’d like to address: It is not possible for us (DocuSign) to delete bad reviews on Glassdoor. Glassdoor has technology (we are told) to identify and delete fraudster reviews – so for instance, we cannot hire people to write fake reviews or people can’t post reviews from different devices – but we as DocuSign can’t request that a review be deleted nor do we have an admin tool to delete reviews.
      5.0
      Sep 27, 2017

      Another year, another review!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Let's see, it's been a bit over two years for me. A lot has changed in that time, and I'd easily say most of it for the better. The company continues to grow, but the neck-breaking pace of my first 1-2 years has slowed. It feels more sustainable (we're definitely still growing) and that the focus is on maturity. We have a new CEO that seems to know what he's doing, or at least what he wants to do. He's been very consistent, very open, and prioritizes communication and answers the hard questions. The goals for the company are well outlined and the future is in sight. There are still more changes to be made for all the orgs within the company to align, but those changes are well on their way and so far they seem well thought out and appropriate. There continues to be an abundance of opportunity to serve in our local communities through IMPACT events. And while the internal socializing (happy hour) has been cut back, when we do have them, they seem to be higher quality and worth while. Personally, I've been given a lot of opportunity to grow and succeed here. I am proud of what we do as a company, and blessed to be apart of it with. I look forward to many more years of learning, being challenged, and ultimately, growing.

      Cons

      With our IPO around the corner, you feel the belt tightening. More scrutiny for travel and money expenditure in general, but I'd say it's both a good thing and to be expected. Our benefits are slowly, but surely, expanding with the most recent being 6 months of leave for a new child, which is incredible. But, this is the con section, so I'll say that I hope our benefits in the area of 401k matching materialize after our IPO. There's still some inter-org struggles in terms of communication and usage of resources, but the silver lining is that our leadership is aware and directly working on it now. I feel it will be addressed by the end of this year and we'll be able to move forward better united.

      avatar
      Docusign Response
      8y
      You win hands down for most detailed, thoughtful review. THANK YOU. Drop the mic.
      Viewing 58 - 60 of 3,623 Reviews
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      ReviewsDocusign reviews

      Glassdoor has 4,162 Docusign reviews submitted anonymously by Docusign employees. Read employee reviews and ratings on Glassdoor to decide if Docusign is right for you.