Docusign reviews

3.6

61% would recommend to a friend

(3,623 total reviews)
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Allan Thygesen

59% approve of CEO

48% positive business outlook

Docusign has an employee rating of 3.6 out of 5 stars, based on 3,623 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Docusign employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.7 stars).

Reviews by job title

4K reviews
2.0
May 9, 2016

Just shy of two years - my perspective

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Amazing main office location and work environment in San Francisco Great social and art team Lots of partners and integration with the product Developer marketing and evangelizing of APIs is strong Good reputation and established customer base

Cons

Blindsides happen - if things aren't going well for you (even though you may think they are) be warned, there is no formal process for termination or performance plan to turn things around. I received an exit note in my email one day without warning with no recourse or reason in writing. Slowing down - new security review processes have been put in place to reduce risk over the past year - most without prior warning. The problem is that simple things like a simple read-only partner integration between cloud apps has to go through a multi-part and prolonged process to be approved and implemented. If you like to move fast and get things done quickly in the environment anticipate long wait times and due process. One dimensional - The product is focused on e-signature and the workflow associated with it. While the best in the industry, the challenge is that since its not a multi-product company or platform you will be doing your work around the signing event. Product innovation slow - Since I was hired nearly two years ago the product was being transitioned to the "new experience". Nearly two years later the product is still in transition and a lot of core things still need to be done on aged classic platform. Budget cuts - the road to profitability has led to a lot more scrutiny of budgets and sometimes employee perks. Leadership stagnant - leadership showing its age for a pre-ipo company

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Docusign Response
9y
Thank you for your review. We wish you luck in your next position.
1.0
Jan 15, 2016
Recommend
CEO approval
Business Outlook

Pros

Docusign is a fast growing company, and they will very likely become a multi-national powerhouse despite all the problems engineering has. They have a good work life balance. Even this late in the companies growth cycle, stock options are likely to be fairly valuable.

Cons

Despite the pros, DocuSign is a terrible place to work, with very little management involvement until something goes wrong. Parts of engineering are allowed to be abusive and offensive simply because they deliver quality work, and 'brogrammers' are everywhere. Office politics is present, and there is a very real 'old boys network' in place. If you want to succeed, you better hitch your boat to one of the established cliques, and be very careful how you tread. Upper management is sometimes completely clueless about what is actually going on at an operational level. (Or perhaps they have a little of the 'Steve Jobs reality distortion field' in effect, it can be hard to tell the difference) Ultimately, stay away from Docusign, because your career there will be like a trip through a mine field: You wont know if you made a misstep until its too late.

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Docusign Response
10y
Thank you for posting a review. I’d like to learn more about your observations. If you are open to speaking, please reach out. Michael Erisman, VP, HR Business Partners
3.0
Aug 21, 2023
Recommend
CEO approval
Business Outlook

Pros

Company culture was great. Customers love the product. Product development has made a lot of progress over recent years

Cons

Ever since Allan and Steve Shute took over, the culture has taken a turn for the worst. They don't seem genuine and the company culture has become very sanitized. They're very robotic in their approach, and a lot of what they say just comes off as corporate speak. There is no sense of culture with them, and Steve Shute is not the kind of guy who will shake your hand or have a conversation with you like an equal.

Viewing 55 - 57 of 3,623 Reviews

Glassdoor has 4,162 Docusign reviews submitted anonymously by Docusign employees. Read employee reviews and ratings on Glassdoor to decide if Docusign is right for you.