Docusign reviews

3.6

61% would recommend to a friend

(3,623 total reviews)
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Allan Thygesen

59% approve of CEO

48% positive business outlook

Docusign has an employee rating of 3.6 out of 5 stars, based on 3,623 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Docusign employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.7 stars).

Reviews by job title

4K reviews
1.0
Mar 20, 2023
Recommend
CEO approval
Business Outlook

Pros

Good Pay and nice views

Cons

Leadership will one day tell you that your roles is being repurposed and then a week later will with out notice lay you off without your managers knowledge, or directors knowledge. You will wake up to an email you are being terminated the same day you were supposed to meet with your new team to work on your project. There is NO value or strategy in early talent any longer. The head of Product has stated that there is no need for early talent programs, so do not expect to see any investment there. Return to office is being planned and remote options are being gutted. You are just a number and a pay band for the algorithm to decide if your time is up when lay offs happen. No manager input. Benefits reduced: There is no longer a company paid premium option for health insurance, Phone bill and internet bill coverage drastically reduced health insurance premiums went up! The company got rid of the 4 days of rest and our company shut down week as well

1.0
Nov 3, 2022

The product everyone wants at a company nobody wants to work for.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

not too many pros left. pay is mediocre compared to market. stocks are in the tank and no longer a valuable incentive or valid excuse for underpaying us. leadership is sneaky now and makes major changes without notice. removing company shut downs without a moments notice. people are leaving left and right lawsuits are happening. it's a miserable place to be these days

Cons

read the "pros" leadership left and or got fired. new leadership should not be in seat and scream at employees, shift accounts without a moments notice and feed their favorites. it's a large company operating as a start up and is on a downward spiral to becoming a place nobody wants to work for.

1.0
May 3, 2018

Politically charged, non-merit based culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Brand name - Long-lasting first-mover advantage

Cons

- Lack of meaningful product innovation - Only competitive expert in the company left recently; no Go to Market strategy to combat increasingly competitive market, product commoditization, and pricing pressures - Skills and output don’t matter - Recognition is reserved for individuals not teams - Merit is overlooked; quantity of work is celebrated, not quality; extra projects to stand out are viewed as either “not part of your job” if they don’t benefit your team and your team only OR if they benefit your team only, “not enough to make a difference, do more” - Hiring processes are weak; undeserving/incompetent candidates acquire roles that they shouldn’t - Middle-management is incompetent; micro-management, favoritism, emotional decision-making, lack of professionalism, over-promising, under-delivering, and credit-stealing are rampant - NO room to grow or learn more; if you voluntarily work with another team to learn more, your manager will question your intent - high employee turnover in multiple departments due to employee dissatisfaction and unhappiness - mentorship outside of your direct manager is looked down upon; managers are highly territorial, self-driven, and rarely focused on the company’s best interest Most emotionally-draining work experience I’ve ever had in my life.

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Docusign Response
8y
Well, this review was certainly disheartening to read and not reflective of my experience. I'd really encourage you to sit down with your HR Business Partner depending on your team -- Michael Erisman, Olga Kibler, Juliette Aguilera, Maria Dillon, etc. Feel free also to ping Joan Burke, our CHRO. What you describe is not even close to the employee experience we are shooting to deliver.
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Glassdoor has 4,162 Docusign reviews submitted anonymously by Docusign employees. Read employee reviews and ratings on Glassdoor to decide if Docusign is right for you.