Docusign reviews

3.6

61% would recommend to a friend

(3,623 total reviews)
avatar

Allan Thygesen

59% approve of CEO

48% positive business outlook

Docusign has an employee rating of 3.6 out of 5 stars, based on 3,623 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Docusign employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.7 stars).

Reviews by job title

4K reviews
1.0
Nov 24, 2015

Horrible company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Are not worth it. Great view and snacks I guess, and initial salary at first.

Cons

They hire you, then change their mind on where they are going, and boom you are without a job. High politics here, don't go. They don't grow with the people, even when they are smart and over achieve on what is wanted.

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Docusign Response
10y
Thank you for sharing your thoughts. It is challenging to address the points you raise without knowing the specifics of your particular situation. However, we hope you find a better fit at your next opportunity and wish you well.
2.0
Aug 22, 2014
Recommend
CEO approval
Business Outlook

Pros

Energy everywhere, best marketers in the SaaS space, opportunity abounds as the market is just learning how to leverage the DocuSign platform, amazing software engineers building the product. Some (but few) amazing people working here.

Cons

Absolutely NO long term plan. SLT won't go on record for anything beyond the end of the quarter, product is not being built to support the Enterprise Customers which is where the value of the company is derived. Can't figure out how to do business outside of Financial Services, Wealth Mgt., and Insurance with the exception of a Telecommunications company here or there. The Company has wasted Millions hiring and firing sales teams that were amazing talent evangelizing a market that is still yet to see the value this platform brings. Surprisingly there's an old school premised base ERP method / approach to the whole business which is about as ironic as you can imagine. You won't find more expensive benefit package for a family and no 401k match.

avatar
Docusign Response
10y
Thank you for sharing your thoughts. Our management team is quite accessible and have we opened all sorts of new communications channels over the last year to flush out any ideas of how we can improve including monthly global leadership calls and quarterly All Company updates as well a our Need More Cowbell Chatter board. So your comment "they wouldn't listen anyway" is not one that resonates with me or that I find to be true. However, I respect that you might have a different experience and wish you well in your next endeavor.
1.0
Nov 15, 2023

Avoid for your own well-being

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They pay pretty well and have not a bad brand. That’s it.

Cons

If you’re currently in a selection process for DocuSign, do yourself a favour and withdraw ASAP. The place has gone massively downhill since the new leadership team took over, there is no consideration for the amount of work thrown at the employees. The leadership pays lip service to employee wellbeing and empowerment, but the internal processes and the consideration for your time is shambolic. Customer-centric innovation in the product is non existent, apparently due to massive investments elsewhere. VP’s of various levels are invisible, posting on LinkedIn about meeting peers all over and we at lower levels see no effects or any initiatives.

Viewing 49 - 51 of 3,623 Reviews

Glassdoor has 4,162 Docusign reviews submitted anonymously by Docusign employees. Read employee reviews and ratings on Glassdoor to decide if Docusign is right for you.